Human Resource Manager
Job Description
Full job description
EDC JOB DESCRIPTION
JOB TITLE:
Human Resources Manager
DEPT/PROGRAM:
ADMIN/HR
REPORTS TO:
Director of Administration
JOB PURPOSE
Reporting directly to the Director of Administration (DOA), the HR Manager (HRM) oversees all human resources activities to ensure compliance with local, state, and federal laws. The HRM will also serve as a strategic partner to EDC management in developing a staff-oriented organizational culture that promotes the provision of quality services and is reflective of EDC’s core values of equity, diversity, inclusion and belonging. The HRM works independently on projects, and is able to work under pressure on a variety of activities and confidential matters with discretion. Because we strive to be barrier-free and client-centered, the position requires individuals who truly enjoy working with people, have the skills, and can work effectively in a collegial and fast paced environment.
DUTIES & RESPONSIBILITIES
- Lead recruiting efforts for all open positions. This includes working with managers to write job descriptions, posting and managing all ads, reviewing/forwarding resumes to determine applicants who are qualified, scheduling interviews with candidates, and conducting reference checks.
- Support and track new employee orientation and onboarding.
- Update and maintain human resources files as well as safety and training documentation.
- Develop and lead employee morale programs under the direction of the Director of Administration.
- Ensures planning, monitoring, and appraisal of employee work results by training Supervisors to coach and discipline employees; hearing and resolving employee grievances; and counseling employees and supervisors.
- Ensures legal compliance by monitoring and implementing applicable human resource local, state, and federal requirements; conducting investigations; and maintaining employee records.
- Point person for questions regarding the Collective Bargaining Agreement and responsible for tracking any amendments to it.
- Join ED in EDC/Union meetings as required by the Executive Director.
- Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
- Recommend tools and training regarding career development.
- Monitor and track the timely completion of performance and compensation reviews.
- As directed by the Director of Administration and in collaboration with the Finance Manager, provides suggestions on pay plans by conducting periodic pay surveys; scheduling and conducting job evaluations; monitoring and scheduling individual pay actions; and recommending pay structure revisions.
- Contributes to the HR section of internal updates, staff meetings, and other communications as directed by the Director of Administration.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.
- Perform other responsibilities as required.
QUALIFICATIONS
First and foremost, the applicant must profoundly share EDC’s mission and vision of social justice and be able to manage stressful situations with empathy and calm. Below are additional qualifications.
- Minimum of 5 years of human resources experience with at least 3+ years of management experience. Experience in nonprofits with fewer than 100 employees is strongly preferred.
- At least 4 years of administrative work experience– You’ll be the “owner” of several key responsibilities, and we need someone with the confidence and experience to take them on.
- Experience working with unions preferred.
- Tremendous professionalism, dedication to outstanding customer service, and composure under pressure.
- Strong sense of confidentiality in both internal and external matters.
- Ability to work well with a diverse population. Ability to work well with peers, supervisors and outside agencies.
- Rigorously detail-oriented and committed to accuracy.
- Experience counseling employees on HR issues, addressing performance problems, terminations, promotions, etc.
- Thorough knowledge of FMLA, COBRA, ERISA, ACA and other San Francisco, California and federal regulations.
- Strong desire to learn and grow professionally.
- Other language proficiency preferred.
REQUIRED SKILLS
- Pleasant and upbeat attitude, strong work ethic, and desire to help.
- Outstanding organizational skills and ability to prioritize with minimal supervision and adapt to quickly changing needs.
- Strong organizational skills, including the ability to manage multiple tasks at the same time and meet deadlines.
- Strong written and verbal communication skills, including the ability to prepare comprehensive written reports.
- Strong technical skills in Outlook, Word, and Excel, as well as excellent candidate research skills.
- Ability to work well independently and as part of a team.
- Outstanding interpersonal skills.
CLASSIFICATION
This is an exempt, full-time position.
UNION
EDC staff are represented by the National Organization of Legal Services Workers (NOLSW, UAW Local 2320, AFL-CIO). This position is not a union position and is not subject to the terms of the collective bargaining agreement.
WORKING CONDITIONS
The position requires working with individuals during moments of extreme stress and instability. The position also requires the provision of culturally-sensitive and empathetic services. Some evening and weekend work may be required.
At present, due to the COVID-19 pandemic, and until further notice, EDC is operating in a hybrid fashion, with some remote work and some onsite work. This role will be onsite and is not a remote position. EDC’s In Office COVID-19 Safety Plan adheres to the CDC’s health and safety guidelines and the federal and state OSHA requirements for workplace safety. *Proof of vaccination required*
The employee is expected to be in the office (or available while working remotely) during normal business hours and to communicate with their supervisor regarding whereabouts when elsewhere for meetings or other obligations. Additionally, the employee is expected to be reachable by email, phone and video conference as needed during normal business hours, Monday – Friday 9:00am – 5:00pm.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged sitting/standing.
- Extensive typing/data entry.
- Close visual acuity to prepare and analyze data, text, and figures.
- Prolonged computer use.
EDC IS AN EQUAL OPPORTUNITY EMPLOYER
Eviction Defense Collaborative (EDC), is proud to be an Equal Opportunity employer. EDC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, ethnicity, language, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetics, status as a protected veteran, status as an individual with a disability, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
DIRECT REPORTS
The HR Manager will supervise the following positions:
- Human Resources Generalist
- TRC Pipeline Specialist
COMPENSATION
The base salary for this position is $95,000. An additional $1,000 will be added for each relevant year of experience, up to 10 years of experience. The starting salary for this position is capped at $105,000.
EDC offers a Multilingual stipend of $125 per month ($1,500 per year) above the base rate, for specific roles that regularly use oral or written communication with clients or related parties, in Spanish, Cantonese, or Mandarin, in the performance of their regular job duties. To qualify for this stipend, the employee must be fluent in one of the specified languages and pass an oral and/or written test approved by the Labor-Management Committee.
This role is not eligible for the multilingual stipend as oral and written communication with clients is not regularly performed as part of the job duties of this position.
DATE APPROVED:
4/4/2024
DATE LAST REVIEWED:
3/1/2024
This role will be onsite and is not a remote position. Employees are expected to be in the office (or available while working remotely) during normal business hours and to communicate with their supervisor regarding whereabouts when elsewhere for meetings or other obligations. Additionally, the employee is expected to be reachable by email, phone and video conference as needed during normal business hours, Monday – Friday 9:00am – 5:00pm.
1 FTE
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