Collections Manager
Job Description
Mitchell International
Collections Manager
US--Remote
Job ID: 24-16671
Type: Regular Full-Time
# of Openings: 1
Category: Corporate
Mitchell International, Inc.
Overview
The Enlyte Family of Businesses
Mitchell | Genex | Coventry
Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.
Responsibilities
- Customer communication: Contacts customers to follow up on outstanding invoices, resolve payment or billing disputes, and negotiate payment terms where applicable.
- Collaboration: Works closely with other departments such as sales, customer service, and operations, to address customer issues and improve overall collections processes.
- Team mentoring and supervision: Works with an international and diverse team on a daily basis. Oversees the collections team, assigns tasks and balances workloads, ensuring team members are meeting goals and deadlines.
- Performance monitoring: Tracks team performance metrics, and provides feedback to team members to improve performance.
- Reporting and analysis: Generates reports on team performance and collection trends, analyzes data to identify areas for improvement.
- Process improvement: Continuously improves collection processes and procedures to increase efficiency and effectiveness.
- Hiring, training and development: Hires team members, and provides training and coaching to team members to enhance their collection skills and knowledge.
Qualifications
Minimum Education:
Bachelors in Accounting, Finance, or a related fieldRequired Skills and Experience:
Experience automating A/R processes1-5 years managing B2B collections teams and 3rd Party vendors
Hyper organization skills
Process improvement minded
Proficient to advanced Microsoft Excel skills
Desired Skills and Experience:
Healthcare/ Workers' Comp related experience preferred
Remote-Work experienced preferred
Benefits
We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $81,059 - $100,000 annually, and will be based on a number of additional factors including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-MC1 #MIT
Salary: $81059 - $100000 annually
Please see job description
PI239469008
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