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IT Solutions Consultant
Job Description
Job Title
IT Solutions ConsultantJob Description
The Office of Information Technologies (OIT) is hiring an IT Solutions Consultant. This position is responsible for understanding campus partner areas’ operational needs and implementing IT services and solutions to achieve organizational goals and objectives. This position requires a wide breadth of technical knowledge, willingness to learn, and people skills to foster ongoing relationships.
This position is aligned with a team that supports many different campus partners, which may include high-level executives and on-call after-hours availability. It will be embedded in and support the departments with IT consulting, initiatives, and day-to-day operations. An IT Solutions Consultant is a hands-on, mostly on-site position requiring extensive interaction with students, faculty, and administrative staff. They are responsible for the technology in our partner areas, including, but not limited to, support for the following:
Individual deskside support, division technology, classrooms, and auditoriums, including audio-visual equipment, computer labs, large-scale printers, and other hardware and software as needed.
Critical skills include:
- Strategic Consulting
- Requirements Elicitation
- Business Process Mapping
- Project Management
- IT Solution Selection
- IT Solution Design, Development, Deployment and Support
- Quality Assurance
- Change Management (People Side of Change)
The OIT has been recognized for nine consecutive years in IDG’s Insider Pro and Computerworld’s best places to work in IT.
The University of Notre Dame is committed to diversity (http://diversity.nd.edu/) in its staff, faculty, and student body. We strive for an inclusive environment that values and embraces differences in backgrounds, life experiences, and perspectives. We welcome and value people of all faiths and viewpoints.
Minimum Qualifications
Strong analytical and troubleshooting abilities, strong written and oral communication skills, strong documentation skills, and strong customer service orientation.
Competency in the support of:
- Mac and Windows OS
- G-suite applications
- Learning Management Systems
- Ability to diagnose and resolve minor network or infrastructure-related issues
- Working knowledge of audiovisual solutions for classrooms or conference rooms
- Experience in technology consulting, requirements gathering, and documenting business process flows.
Preferred Qualifications
Certifications that would be nice to have include:
- Project Management
- Business Analysis
- Quality Assurance
- MECM and JAMF for centrally managed Image deployment
We encourage anyone interested in applying, even if you don’t have all of the skills mentioned above. Our team invests in helping each other learn and grow with our industry. You will be supported in your desire for well-being, life-work integration, and professional growth and development.
Department
Enhanced Technology Partnerships (29027)Department Website
oit.nd.eduFamily / Sub-Family
IT / Gnrl ITCareer Stream/Level
EIC 2 ProfessionalDepartment Hiring Pay Range
Up to $73,000, commensurate with experiencePay ID
Bi-WeeklyFLSA Status
S1 - FT ExemptJob Category
Information TechnologyJob Type
Full-timeSchedule: Days of Week & Hours
Monday – Friday, 8 am – 5 pm; occasional evenings & weekends
Note: this position is eligible for a hybrid work arrangement
Note: this position is eligible for a hybrid work arrangement
Schedule: Hours/Week
40Schedule: # of months
12Job Posting Date (Campus)
04/03/2024Job Posting Date (Public)
04/03/2024Job Closing Date
04/21/2024Posting Number
S24170Quick Link for Internal Postings
https://jobs.nd.edu/postings/31824*Please mention you saw this ad on AcademicJobs.*
