Under the direction of the Associate Vice President (AVP) of Human Resources, the Employee Relations Coordinator assists in all aspects of employee relations and daily human resource operations.

It is expected that this individual will accomplish assigned duties in an efficient, effective and competent manner, and strive for improvement and excellence in all work performed. Additionally, this individual must understand the comprehensive role of the community college and cooperate and work harmoniously with college personnel and the public. This individual must follow all college policies, rules, regulations and guidelines as they relate to this position.

· Ensures consistent and equitable application of personnel policies and government regulations throughout the College by helping to advise supervisors about the applicable policies and regulations and enforcing the personnel rules and regulations of the College.

· Maintains compliance with federal, state, and local employment laws and regulations.

· Conducts investigations and works to resolve complaints including discrimination, harassment, and other civil rights, and non-civil rights concerns.

· Manages and resolves conflict, grievances, and disagreements in a constructive manner.

· Counsels employees and supervisors regarding disciplinary and grievance procedures by providing information on personnel policies and regulations, recommending a plan of action, and resolving misunderstandings.

· Prepares reports and compiles supporting documentations related to inquiries and investigations of concerns.

· Contributes to the enhancement of the quality of the work environment within the College by advising and leading the implementation of various programs and services, managing complex projects, including automating and maintaining operations and processing systems, communicating relevant information about programs and services to all levels of management throughout the College, working with consultants and vendors as needed, interpreting policies and procedures, state and federal laws, and working with advisory committees to conduct studies analyzing the pros and cons of new and alternative initiatives.

· Develops proactive communications and oversees the Employee Development and Recognition Committee.

· Creates and monitors employee performance evaluations.

· Assists in managing the departmental budget.

· Reviews and analyzes data to evaluate the effectiveness and compliance of existing HR processes and recommends improvements or actions as appropriate.

· Assists the AVP in providing leadership and direction for the College and its employees regarding personnel matters.

· Supports the Employee Recruitment and Retention Coordinator with recruiting efforts and training duties.

· Works with both the Benefits and Compensation Coordinator and Employee Recruitment and Retention Coordinator to perform routine tasks required to administer and execute human resource and office operations.

· Graduation from a regionally accredited college or university with a Bachelor’s Degree in Human Resource Management, Business Administration or related field.

· Two years’ experience in human resources management is required.

· One year of experience with an intermediate skill level using Microsoft Applications: Word, Excel, and Outlook, Zoom, Teams, and Smartsheet.

EQUIVALENCY

For those candidates who do not exactly meet all minimum qualifications, an equivalent combination of education and experience which has provided comparable knowledge and abilities will be considered.

· A nationally-recognized human resource-related certification, such as Society for Human Resource Management (SHRM) Certified Professional (SHRM-CP) or Human Resources Certification Institute (HRCI) Professional in Human Resources (PHR) is required.

Unofficial transcripts are accepted for application purposes. Official transcripts are required as a condition of employment.