The HR Program Coordinator is a critical role that provides comprehensive administrative support to both the HR department and Child and Family Services [CFS] program. A successful candidate will be able to prioritize multiple projects, be extremely detail oriented and customer service focused. This role will interact with all levels of the organization and will need a high level of professional integrity. This role will frequently communicate with our frontline staff, who prefer Spanish first communication. We are looking for an individual who is committed to our core values of racial equity and social justice.

Primary Responsibilities

• Maintain employee data and documents for employee files, both primary and site-specific files, maintained online and on-site to be audit ready.
• Data entry in multiple applications: SharePoint, Paycom and Child Plus.
• Provide general guidance on standard processes (i.e., COVID) and program specific requirements (i.e., teacher permits)
• Participate in employee onboarding. Meets and greets new employees to ensure a warm and positive first day experience.
• Assist with administrative tasks associated with recruitment - background checks, interview scheduling.
• Assist CFS program in ensuring employees have an up-to-date Site File.
• Proactively tracks and communicates with employees and managers to ensure timely renewals and completion of certifications, credentials, mandatory training, and all related documents required of the position.
• Provides guidance to others on current COVID protocols and works with operations to maintain a supply of covid tests in the office.
• Assists employees with resetting passwords, general timekeeping questions, or trouble accessing their employee self-service portal.
• Works cross functionally with other teams.
• Meets with departing employees to provide exit paperwork and final checks and collect agency equipment and property.
• Completes verifications of employment, letters to support employee needs, mailings, and related routine paperwork.
• Runs audits and reports for CFS and HR programs as needed.
• Other duties as assigned.

Qualifications

• Three (3) years of related work experience in a fast-paced HR team environment, preferably in a nonprofit organization with an emphasis on HR ethics principles
• Fluent in verbal and written Spanish required.
• Bachelor’s degree in business, Communications or Human Resources and/or HR Certification preferred.
• Ability to work within multiple technology platforms and applications.
• Operates with the highest level of integrity and professionalism.
• Excellent speaking and listening skills to process information effectively and confidentiality with a customer service orientation.
• A sense of personal responsibility to ensure completion of tasks and teamwork with a proactive mindset.
• Ability to build productive relationships with all levels of employees.
• Ability to effectively work independently and as part of a team.
• Ability to appropriately manage highly confidential information as needed.
• Highly organized with superior attention to detail and solid experience managing employment records.
• MS Office: Intermediate level skill of MS Word, MS Excel, MS Power Point, MS Outlook, Teams, and SharePoint in a PC environment. Experience with Paycom and Child Plus preferred.
• Passionate about our agency’s mission and demonstrated empathy to support employees in a culturally sensitive manner.
• Onsite attendance Monday - Friday 9am-5pm to meet the needs of the position, including scanning, mailings, onboarding and offboarding meetings, site visits, and related in-person business needs.

Physical Requirements 

• Long periods of sitting at a desk, performing work on a computer.
• Visual acuity to read computer screens for long periods of time.
• Ability to lift up to fifteen (15) pounds.
• May travel to various worksites to support employees with training, requiring the use of personal vehicle.
• Onsite attendance Monday - Friday 9am-5pm to meet the needs of the position, including scanning, mailings, onboarding and offboarding meetings, site visits, and related in-person business needs.
• Drive periodically within Marin County for agency business using personal vehicle.