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Learning Technology Technician
Job Description
Full job description
Position Title:
Learning Technology Technician
Reports To:
Director of Learning Technology
Position Status:
Full-Time, 37.5 hours per week, 12 months per year, 1950 Annual Hours, Flexible/Alternative Schedule, distribution of hours, days based on institutional need
Funding:
Learning Technology
Classification/Points:
H, 975
Bargaining Unit/Division:
Michigan Education Association, Educational Support Personnel I & II, Division II Technician
Position Description:
This position supports the College’s learning management system and other classroom technologies. It involves planning, producing, supporting and assisting with the delivery and integration of distance learning technologies.
Position Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assist with the production, proofreading, editing, and distribution of technical support publications and a variety of other written materials including, but not limited to, a monthly accessibility newsletter.
- Assist with providing multi-media, instructional design, and technical support services to faculty.
- Provide technical support/problem-solving for online, hybrid, and video conferencing courses to faculty and students.
- Assist faculty with media production for online delivery.
- Prepare and facilitate training sessions for faculty, staff, and students related to, but not limited to, the LMS, video conferencing systems, Office 365 and accessibility.
- Provide support for creating accessible content to faculty and staff.
- Test video conferencing equipment to on- and off-campus locations and assist OIT with assembly and installation, if necessary.
- Assist in creating LMS template course files to facilitate the LMS course build.
- Assist with evaluating updated LMS features and tools to determine the value to faculty and students.
- Assist faculty with using the student information system.
- Utilize accessibility software to evaluate and repair College’s internal website and other digital content to meet digital accessibility standards as defined by College Policy.
- Attend trainings and conferences to maintain a high level of competency in relevant areas.
- Administer Student Opinion of Instruction Survey and maintain the confidentiality of the survey results.
- Participate on committees as assigned.
- Other duties as assigned by the supervisor.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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