Responsibilities

• Provide administrative support to Operations, Sales, Customer Care, Supply Chain, and Payables teams
• Generate and update reports
• Produce and update spreadsheets as needed
• Keep management informed by reviewing and analyzing special reports, compiling information and identifying trends
• Communicate with clients and internal stakeholders regarding payment inquiries and discrepancies
• Prepare correspondence and communicate with clients
• Submit order requests and invoices through Oracle
• Submit quotes and other documents through Conga
• Assist Customer Care team with processing returns and issuing refunds
• Oversee planning and logistics associated with company events and large team meetings
• Assist with planning and coordinating quarterly company events
• Manage internal communications including office updates and newsletters per the guidance of Operations team
• Field internal and external general office inquiries
• Create and maintain liaison with external agencies and suppliers/vendors
• Assist as needed with facilities management inquiries for the office
• Maintain and order necessary office supplies from appropriate vendors
• Perform other duties as assigned

Qualifications

1. BS in relevant field preferred.
2. Administrative experience preferred.
3. Experience in the healthcare field preferred.
4. Ability to develop, implement and understand general company operations, workflows and procedures as appropriate.
5. Ability to work with little to no supervision, but with good judgement to know when to involve others or ask for guidance.

6. Excellent communication and project management skills.

7. Strong interpersonal skills.
8. Must be able to handle highly sensitive and confidential information.
9. Excellent computer skills required including Microsoft Office, Word, Excel, Project and PowerPoint.
10. Strong organizational skills and attention to detail.
11. Ability to set example and maintain a positive culture and environment for company.
12. Ability to work in a fast-paced environment and be a fast learner.
13. Excellent problem-solving skills and ability to quickly arrive at appropriate solutions to problems.
14. Outstanding verbal and written communication.

Physical & Lifting Requirements

• Lifting Requirements - light work or exerting up to 20 pounds of force frequently.
• Physical Requirements - stationary positioning, moving, operating, ascending/descending, communicating and observing.
• Use of equipment and tools necessary to perform essential job functions.