This job has Expired
LST Engineer II (Open to Internal Candidates Only)
Job Description
Operating Title
LST Engineer II (Open to Internal Candidates Only)Long Classification Title
Information Technologist IIICampus Location
DurhamDepartment
UNH Learning and Collaboration Space TechnologySummary of Position
Located at UNH Durham campus, act as lead programmer/engineer, providing audiovisual/environmental automation programming for USNH spaces (classrooms, conference rooms, huddle spaces, etc). Provide training, mentorship, direct supervision of LST Engineer I position. Provide Tier III support for 300+ LST managed audiovisual systems across 500+ classroom/conference room/lab spaces in UNH Durham, Manchester, and Law. Provide remote Tier III support for greater USNH’s 250+ classroom/conference room/lab spaces across Keene State College, and Plymouth State University, with <10% travel required to remote locations. Maintain record keeping pertaining to programming, including versioning/bug logs, etc. Create system designs, block diagrams, signal flow, etc. for both internal and external use. Work directly with external and internal partners, including Facilities project managers, audiovisual contractors, audiovisual consultants, and USNH clients, attending meetings, maintaining communications, and providing deliverables to ensure audiovisual projects are successful.
Under general supervision of Technical Services Manager, explore, develop/design, propose and execute network-based software and hardware LST solutions, utilizing professional expertise in UI/UX, visual and text-based software applications, a wide variety of audiovisual hardware, and multiple private subnets. Ensure that the security and general infrastructure that comprise LST systems meets or exceeds LST, ET&S, and industry standards. Assist in the training and instruction of LST systems end-users, both faculty and staff. Train internal LST staff on current and emerging technologies. Prepare related LST documentation. Assist in the maintenance of databases related to LST systems and networked system components. Assist in analysis of LST system utilization, design, and long-term technology planning.
Acceptable minimum level of education
Bachelor'sAcceptable minimum years of experience
5-7 yearsPosting Number
PS4507FY24Other minimum qualifications
Bachelor’s degree (preferably Engineering, Computer Science, Information Systems or a related field) and four years of experience in programming audiovisual systems, Associate’s
and six years, or combination of education and experience equal to eight years.
Ability to work as part of a team
and six years, or combination of education and experience equal to eight years.
Ability to work as part of a team
Self starter
Experience designing, programming, implementing and maintaining audiovisual control systems in classroom and conference room environments (preferably Crestron)
Proficient in proprietary visual-based audiovisual programming (preferably SIMPL) and OOP languages (preferably C#)
Proficient in HTML5, Javascript, CSS, and building single-page client applications (preferably Angular)
Proficient with the use of personal computers (MS OFFICE suite) to gather, analyze, summarize and communicate data.
Effective oral and written communication skills
Experience designing, programming, implementing and maintaining audiovisual control systems in classroom and conference room environments (preferably Crestron)
Proficient in proprietary visual-based audiovisual programming (preferably SIMPL) and OOP languages (preferably C#)
Proficient in HTML5, Javascript, CSS, and building single-page client applications (preferably Angular)
Proficient with the use of personal computers (MS OFFICE suite) to gather, analyze, summarize and communicate data.
Effective oral and written communication skills
Additional Preferred Qualifications
CTS (Certified Technology Specialist) or CTS-D
Crestron Certified Programmer
Crestron Certified Programmer
Crestron DMC-E
Q-Sys 201 or Biamp Tesira Forte
Dante III or other audiovisual networking certification
Advanced working knowledge of networking, networking topologies and protocols
Dante III or other audiovisual networking certification
Advanced working knowledge of networking, networking topologies and protocols
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting
https://jobs.usnh.edu/postings/60254Percent Time Information (FTE)
1.00Grade
23EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide
Posting Date
03/19/2024Open Until Filled
NoClosing Date
03/29/2024Posting Open to Internal Candidates Only?
YesInterested Internal Candidates Exist?
YesJob Category
Salaried Staff (Exempt)Appointment Type
RegularEquipment/Instruments
80% Windows & Mac OS computer
<5% Hand tools
<5% Small power tools
<5% RJ45, RG6&59, BNC crimpers
<5% Soldering iron
<5% Signal generators (audio & video)
<5% Ladders
<5% Hand tools
<5% Small power tools
<5% RJ45, RG6&59, BNC crimpers
<5% Soldering iron
<5% Signal generators (audio & video)
<5% Ladders
Drivers License and Physical Requirements. Please check all items that apply.
None applicableDuty/Responsibility
Supervise, train, mentor LST Engineer I position.
Create/maintain applications for LST systems that allow for easy, intuitive control of a variety of media sources, environmental controls, scheduling, historical tracking, notifications/alerts, remote control, etc. using a wide skillset including Crestron proprietary software, C#, HTML5, GitHub, Adobe Illustrator
Create/Maintain applications for LTS systems that are mass deployable and easy to configure
Create/Maintain responsive UIs across a spectrum of devices including proprietary Crestron touch screens, laptops, tablets, phones, etc.
Develop comprehensive application testing procedures
Assist in updating application development policies to ensure that all future applications meet the latest technical requirements
Duty/Responsibility
Create and maintain system documentation (block diagrams, signal flow, rack and conduit riser elevations, floor plans, UI, etc.) for internal and external use (especially bid preparations)
Ensure quality assurance for projects, installs/upgrades
Lead/assist in management of projects as designated
Lead/assist in the design and development of new/existing LST systems
Duty/Responsibility
Tier III ITSM Incident Resolution (currently Team Dynamix), providing detailed case notes per incident
Customer-facing ticket/email/phone/face-to-face response/communication
Ensure LST systems are working within LST and ET&S defined parameters
Direct student staff as necessary
Assist in training and instruction of LST systems to faculty and staff as necessary
Assist in end of day transfer to Evening Audiovisual Technician (communicate current conditions, current actions, expected actions, means to follow up)
Duty/Responsibility
Configure and maintain networked LST devices on LST networks (router/switch configuration, device firmware, etc.) as necessary
Ensure networked LST devices meet/exceed LST and ET&S security policies
Program, configure, test DSPs (Biamp, Crestron, Shure, Q-Sys) to meet/exceed LTS standards
Assist in maintenance, repair/replace, upgrade, LST networked systems and infrastructure (audiovisual, video conferencing, control/automation, etc.) hardware (Crestron & Extron processors and digital video switchers (including networked video, NVX, wireless, etc.), commercial displays and projectors, digital signage, PTZ, wide shot, and document cameras, analog/digital audio systems (DSPs, microphones, Dante, etc.) lighting controllers, ethernet switches/routers, media sources (PC, Mac, Bluray, etc.)
Assist in maintenance of static DHCP reservation database (currently InfoBlox), networked audio device database (currently Dante Domain Manager), ethernet switch management server (currently Ubiquiti UNMS/Netgear Engage), and any LST networked systems as directed
Duty/Responsibility
Travel to remote USNH locations (KSC, PSU, UNH Manchester and UNH Law) as necessary for support and project related work
Keep current with emerging technologies as they pertain to LST
Obtain quotes and order equipment/expendables as necessary
Obtain RMAs and ship/receive equipment as necessary
All related duties as assigned
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