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Enrollment Services Representative

Job Description

Quick Link

https://llcc.peopleadmin.com/postings/7504

Position Title

Enrollment Services Representative

Full Time or Part Time

Full Time

Months Worked Per Year

12

Hours Worked Per Week

40

Work Schedule

Monday – Friday, 8AM-5PM

Remote Work Availability

No

Job Description Summary

Would you like a career which highly impacts students at LLCC? We are seeking two Enrollment Services Representative who will provide supplementary support to all areas of Enrollment Services, focusing on maintaining a student-centered atmosphere while assisting students and aiding staff.

As a staff member at LLCC, you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 2 personal days, 15 sick days, and starting with 10 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website. Come join our team and experience success at LLCC!

Starting salary is likely to be between $39,061 – $44,631 per year with an excellent benefits package. The person hired into this position will be placed within this range based on education, training, experience, and skills.

LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment.

Required Qualifications

  • Associates degree OR two years of relevant office/customer service experience.

Preferred Qualifications

  • Bachelors degree.

Position Salary

Starting salary is likely to be between $39,061 – $44,631 per year with an excellent benefits package.

Open Date

03/19/2024

Open Until Filled

Yes

Special Instructions to Applicants

This position will be open until filled; however, applications must be received on or before April 2, 2024 to be considered during the initial review window. Interviews are anticipated to start the week of April 15 with anticipated start date mid May.

If you have a college degree or credits, please upload copies of your transcripts to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application.

If you do not have transcripts to upload at the time of submission, please mail them to the address below and instead upload a Word document as your transcripts that indicates you will have transcripts sent directly to us. Please contact the Human Resources office at 217-786-2752 if you have any questions.

Lincoln Land Community College
ATTN: Human Resources
P.O. Box 19256
Springfield, IL 62794

Description of Job Duty

Provide a wide variety of support services to students while anticipating current and future needs.

Essential Duty?

Yes

Description of Job Duty

Employ quality customer service skills to analyze student needs and ensure that students are directed to the appropriate department and the staff.

Essential Duty?

Yes

Description of Job Duty

Resolve basic questions and communicate process completion steps to students.

Essential Duty?

Yes

Description of Job Duty

Assist students in completing various registration, admission, records, testing and financial aid processes.

Essential Duty?

Yes

Description of Job Duty

Complete registration processing for students and members of the community into credit and non-credit courses.

Essential Duty?

Yes

Description of Job Duty

Serve as a public relations representative for the public at-large by providing admission, registration, records, testing, financial aid, and other pertinent information.

Essential Duty?

Yes

Description of Job Duty

Process official and unofficial transcripts.

Essential Duty?

Yes

Description of Job Duty

Maintain student confidentiality in accordance with FERPA regulations.

Essential Duty?

Yes

Description of Job Duty

Proctor tests for students and clients, ensuring that all Testing Center processes are followed.

Essential Duty?

Yes

Description of Job Duty

Schedule appointments for students.

Essential Duty?

Yes

Description of Job Duty

Assist staff in all Enrollment Services areas with daily work and special projects as assigned.

Essential Duty?

No

Description of Job Duty

Demonstrate a positive attitude and a team approach toward accomplishing departmental and institutional goals.

Essential Duty?

No

Description of Job Duty

Perform other duties as assigned.

Essential Duty?

No

Require Applicants to submit references for this position?

Yes

Minimum number of references

3

Applicant Special Instructions

Please provide the names of three people with whom you have worked or trained who have knowledge of your work-related abilities. Relatives are not acceptable references. Please include at least one current or previous supervisor.

*Please mention you saw this ad on AcademicJobs.*

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