Office Coordinator II (Employee Transactions) - Mental Health 122
Job Description
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.Gateway to Recovery serves adults and Transitional Aged Youth (TAY) considered high users of Medi-Cal mental health services and/or long-term locked institutional care. Services are designed using the Assertive Community Treatment (ACT) for 220 members.
Full Time; DAYS 8:00 am - 4:30 pm; Monday - Friday
Expected starting wage $64,480.00. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY
The Office Coordinator II plans and organizes a variety of administrative and financial operations functions to support business operations.
ESSENTIAL FUNCTIONS
Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Finance driven Job Duties:
Performs insurance verification
Provides support and direction for financial requests for staff and members served
Provides Training and direction to ensure compliance with fiscal policies and procedures
Facilitates Rep Payee services
Facilitates Trust Banking services
Prepares and validates payroll
Enters AP batches weekly into accounting software
Monitors client eligibility at admission/enrollment and throughout stay
Prepares and reviews credit card entries
Provides and maintains revenue information; provides billing information to A/R department and County agencies
Records and deposits cash receipts
Determines monthly journal entries required and confirms correct information is on reports
Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures
Medical Records driven job duties:
Closes Charts per procedures
Sets up Charts per checklists
Basic chart preparation and following checklists for charts to assure compliance with standards (notes deficiencies)
Orders medical records forms and supplies
Safeguards confidential information per policies and requirements
Human Resources driven job duties:
Runs compliance reports in systems including TOP/Relias and makes strategies to assure compliance
Plans recruitment efforts for open positions with Administrator
Provides back up regarding HR related duties to other locations when required
Maintains personnel files per standard and checklist
Distributes HR information to program personnel as directed by Corporate HR
Assists in promoting open positions
Schedules Interviews, prescreens potential candidates, checks references, schedules physicals, creates conditional offer packets and coordinates the conditional offer process
Tracks new hire paperwork and documentation including credentialing
Enters information into TOP/Relias
Runs and tracks MVR reports
Processes Shoes for crew's orders
Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings
Close out terminated files
Information Technology driven job duties:
Acts as point of contact between program and IT for maintenance of phones, computers, hardware, and software
Provides limited computer systems support to staff
Program/Department driven job duties:
Inventory and purchasing for program related supplies/equipment
Coordinate work events
Assist with staff scheduling
Order supplies (food, office, maintenance)
Assist with events
Prepares correspondence, agendas, meeting minutes/notes
Assists leadership with special projects
May serve as a relief or back up for the receptionist or other Administrative positions
Calendars administrative tasks including MOU expirations, safety meetings, drills, etc.
Helps coordinate and address maintenance requests
Helps facilitate staff scheduling
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
QUALIFICATIONS
Required:
High School or GED
Two (2) years of Office Administration or one (1) year experience with an Associate's degree
One (1) year experience in a healthcare field
Knowledgeable and proficient in MS Office programs
Experienced entering data into computer systems
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Preferred:
Working knowledge of Social Security, Medicaid and other Government assistance programs
Experience in Healthcare field
PHYSCIAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, walk, reach, twist, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, and do simple grasping occasionally. The position requires manual deviation, repetition and dexterity and to occasionally drive. Visual requirements include computers and books exposure and close eye work (small figures)
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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