Job Description

Operating Title

Long Classification Title

Campus Location

Department

Summary of Position

Acceptable minimum level of education

Acceptable minimum years of experience

Additional Job Information

• Letter of application addressing the above responsibilities
• Resume
• Contact Information for references

Posting Number

Other minimum qualifications

• Bachelor’s degree
• 3-5 years’ experience in event management or related experience
• Experience in planning special events that require complex, logistical production and high-level organization of tasks.
• Excellent organization, written and oral skills.
• Experience leading and directing teams, ability to collaborate with departments.
• Experience with software and systems, and desire to learn and adapt to new technology.
• Demonstrate knowledge of good judgement in matters of mission, vision, and values.
• Proven leadership in the management and execution of high caliber events.
• Demonstrated ability to work in a fast-paced environment.
• Proven responsibility with budget management and contract negotiation.
• Demonstrated initiative-taker, adaptable and flexible management skills with the ability to pivot quickly based on needs.
• Ability to represent the college with professionalism, poise, tact and sincerity.
• Ability to maintain effective working relationships with faculty, staff, and students and must be able to work effectively as part of a team and independently as the project lead.
• Ability to work non-traditional hours as required, including evenings and weekends.
• Demonstrated supervisory skills.

Additional Preferred Qualifications

• Experience with 25Live Software.
• Event management experience in a college or university.
• Bachelor’s degree in Hospitality, Event or Project Management, Service Management, or related field.
• Work experience in a college/university environment.
• Event and conference sales and management experience.
• Experience in or strong familiarity with Keene State service departments.

Salary Information

Quicklink for Posting

Percent Time Information (FTE)

Grade

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Posting Date

Open Until Filled

Posting Open to Internal Candidates Only?

Interested Internal Candidates Exist?

Job Category

Appointment Type

Drivers License and Physical Requirements. Please check all items that apply.

Duty/Responsibility

• Serve as lead for large institutional ceremonies -Commencement, Spring and Fall Honors Convocation, Presidential Inauguration, and other events requested by the Office of the President.
• Provide professional expertise for other institutional events -Master’s Commencement & Hooding Ceremony and other events as requested.
• Work directly with Institutional Research, Student Engagement, Provost’s Office, the Registrar’s Office, etc. to gather necessary data.
• Direct college staff and campus partners on effective and timely follow-up on events as needed.
• Provide leadership around event production and execution.
• Collaborate with campus partners on Crowd Manager (CM) Training -create policy and procedures, and work with campus safety on a training program.
• Oversee coordination of timeline and schedule for institutional events.
• Manage relationships with new vendors and oversee the maintenance of current vendor relationships.
• Collaborate with USNH Procurement office on RFBs for annual and 3-year vendor contracts.
• Serve as onsite director, solving event issues, directing staff and volunteers, and overseeing event logistics.
• Oversee regular review and updating of emergency plans related to each event.
• Ensure compliance with USNH and KSC policies and procedures.

Duty/Responsibility

• Serve as administrator for the 25Live System and work directly with the CollegeNET team, 25Live creators, to provide the best use of the software to benefit the system for the college.
• Maintain, modify, update, and improve the use of the 25Live Scheduling System
• Provide training on the 25Live System to college faculty and staff and all new hires, increase their knowledge of scheduling system, increase efficiency of scheduling and ease of reserving on campus spaces.
• Guide the development of policies and procedures in the areas of standardized scheduling policy and procedures.
• Create and enforce a space usage policy around campus facilities to ensure a balanced and appropriate use of campus spaces.
• Enforce the Scheduling and Space Usage policies and ensure adherences for all events.
• Create and maintain event guidelines and checklists for expert planning and execution.
• Work closely with campus leadership around budgeting, planning and execution of prominent campus events to ensure appropriate marketing and exposure.
• Update institutional website with pertinent information about spaces, scheduling policies and event guidelines and checklists.
• Meet with campus schedulers/approvers to collaborate on improvement to the system, update policies and procedures, guidelines and checklists and campus events and discuss campus calendar of events.
• Create and track Master Calendar of Events including all major events, holidays, campus closures.
• Collaborate with Marketing and Communications on internal communications around policies, guidelines, checklists and events.
• Hold and Maintain 25Live Publisher Seat
• Participate in 25live System Training at CollegeNET Headquarters in Portland, OR.
• Attend Annual CollegeNET 25Live Seminars in Portland, OR.
• Create a well-trained volunteer program in collaboration with campus partners.
• Work with campus and community partners to create appropriate pricing structure.
• Troubleshoot system issues and work quickly to resolve them.
• Manage billing and contract(s) for internal events with campus partners.

Duty/Responsibility

• Strategically determine capacity for external events on campus and assist coordinator as necessary.
• Foster a culture of belonging, cooperation, and openness by communication across differences and supporting diversity, equity, and inclusion.
• Serve as Scheduling Committee Chair meeting with campus partners bi-weekly to discuss upcoming events and collaborate with campus partners.

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