VP of Operations
Job Description
Full job description
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Reporting to the Chief Administrative Officer, the Vice President of Operations serves on the President/CEO’s senior leadership team and oversees the successful operation of the Associations branches and programs. This position provides leadership and direction to the operational management team, drives work performance to ensure operational results, and oversees implementation, compliance and management of the organization’s operating standards and safety/risk management policies, procedures and practices.
Bachelor’s degree inhuman services, business, social services or equivalent; Master’s degree preferred.
- Eight or more years of professional experience in the YMCA or another nonprofit preferred.
- Knowledge and experience in all aspects of operations, including the establishment and management of goals, objectives and action plans, staff supervision, leadership and development, budget development and management, membership practices, program development and implementation, volunteerism, facility and property management and financial practices.
- Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community; track record of building authentic, constructive relationships with others.
- YMCA Organizational Leader certification preferred.
- Completion of trainings and/or certifications, as required by supervisor and/or the YMCA.
- Provides leadership and direction for the Association’s operations, including branch management, program development and management.
- Supervises branch executive directors, including all membership branches, Y Camp, Supportive Housing Campus, and Child Care Services, providing leadership and assuring sound operations.
- Oversees and provides leadership and direction to association safety and risk management.
- Provides leadership and direction to operations by coaching assigned staff and providing overall direction to branch advisory boards and volunteers.
- Provides leadership and direction for the Association’s youth development strategy.
- Provides leadership and direction for the Association’s short-term and long-term health & wellness strategy.
- Ensures the operational growth of the YMCA through program expansion, member recruitment and retention, new site development, and collaborations. Guides the organization to make tough choices about what to stop, start, and continue.
- Leads and manages the operations of the YMCA.
- Oversees the operational standards of the Association ensuring implementation and sustainability.
- Assists in the development and management of organizational policies and structures that remove barriers and foster equity and inclusion for all.
- Ensures process for examining and bringing to light any potential operational legal exposures.
- Works with the VP of Finance and operational leaders to create and manage the annual operating plan and budget.
- Monitors monthly financial reports to assure that revenue targets are met and expenses are controlled.
- Creates effective, sustainable, organization-wide collaborations.
- Perform additional duties as required.
- Represent and promote the YMCA in the local community and develop positive working relationships with other organizations, businesses, and governmental entities.
- Change Leadership
- Collaboration
- Program / Project Management
- Communication & Influence
- Critical Thinking & Decision Making
- Engaging Community
- Functional Expertis
- YMCA Organizational Leader Certification preferred
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