Your Role

The Human Resources Shared Services & Vendor Management team owns and supports many Blue Shield programs and policies as well as managing our contingent workforce program. The HR Analyst, Senior will report to the Sr. Manager, HR Shared Services & Vendor Management. In this role you will work closely with businesses units across the enterprise in managing elements of our contingent work program, audit internal HR processes, project/program manage internal policies and processes and act as a subject matter expert on new projects. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

• Manage and execute sensitive and/or complex operational processes and data audits including HRIS system transaction verifications, and HR:Connect case and call metrics analysis and deliver metric results with our HR COE partners (e.g., Benefits, Compensation, Talent Acquisition). Analyzes data, develops, and generates routine and ad-hoc reports.
• Work closely with Employee Relations, third party vendors, Global Business Services, Information Technology and Legal in consulting on sensitive issues.
• Be responsible for policy documentation, workflow creation, procedure documentation, website updates, and employee communications.
• May consult and coach HR Specialists or lower-level analysts for escalated/complex HR cases. This may include training new specialists/analysts in areas of their expertise.
• Handle Tier 1/2 cases as it relates to their subject matter expertise.
• Analyze and trouble shoot process breakdowns, providing concise and timely updates to leadership
• Other assigned work as needed
  
  

Your Knowledge and Experience

• Requires a bachelors degree or equivalent experience
• Requires a minimum of 5 years of prior relevant experience
• Requires advanced knowledge of job area typically obtained through advanced education combined with experience. May have practical knowledge of project management.
• Requires strong analytical and problem- solving skills.
• Requires strong verbal and written communications, ability to pivot those communications depending on audience
• Requires ability to be agile in moving from one topic/process to another frequently throughout day
• Requires a self-starter, coming with recommendations for improvement, and a viewpoint to topics at hand
• Requires a strong ability to speak both from a business perspective but also have sound technical knowledge of our processes
• Requires strong adherence to milestones, goals, and deadlines and being proactive in communicating when roadblocks presents themselves

Pay Range:

The pay range for this role is: $ 77990.00 to $ 116930.00 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.