Job Description

DIRECTOR, MIT Copytech, to join the Institute’s much-loved, on-campus printing center where staff, faculty, and students come for their printing needs. Will help chart what MIT Copytech can and should be as it look towards the future in an ever-evolving business landscape.  Will be responsible for the day-to-day operation, fiscal performance, and staffing of the center; maintain an effective cost recovery operation; work closely with managers to determine center improvements involving equipment, software and new services; lead regular evaluations of services and pricing; oversee a highly diverse staff; work with financial officer to establish annual budget and determine and forecast performance goals; and work closely with staff to develop exceptional customer service protocols.  

Job Requirements:
REQUIRED: bachelor’s degree; five years of relevant print center management experience; organizational management experience; the knowledge necessary to develop emerging product and service directions; ability to manage a diverse staff and client base; commitment to customer service and satisfaction; strong leadership, management, finance, and business operations skills; proficiency with digital print technologies, including black/white and color production, imprinting, 3-D, large format, and electronic messaging; and knowledge of the print equipment acquisition process.  PREFERRED:  knowledge of graphic design and experience in cost recovery operations. Job #23749-10

2/16/24

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