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Student Services Specialist
Job Description
Student Services Specialist - Berkeley City College
Time Base 40 hrs/week 12 months/year Compensation
Salary Range: $5,228.89 - $6,684.90/month.
Hiring Range: $5,112.16 - $5,775.58/Month.
The maximum initial placement is Step 3 depending on experience. Position Type Classified Department Student Service/EOPS (842) City Berkeley State CA
Job Description Summary
Under direction, performs professional work in the analysis, research, and preparation of reports in a broad range of student services areas. Performs related work as required. (This class differs from other program and staff-related classes in its requirement of professional-level skills, knowledge, and abilities relative to assigned areas of responsibility in student services. Inparticular, this position differs from the Staff Assistant/Student Services position in the breadth of programs supported and the knowledge required. Positions within this class will only be assigned at the College level.)
This position is funded by a categorically funded program/project. Continuation of the position is contingent upon refunding of the program/project
Duties & Responsibilities
Minimum Qualifications
Any one position may not include all of the duties listed nor do listed examples include all tasks which may be found in positions of this class. To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions required for the position.
Services. Relays messages, answers questions, clarifies information, responds to requests, and
resolves problems, as directed.
- Serves as a technical resource person performing project assignments in support of multiple Student Services areas. Coordinates and interfaces with vendors and consultants in order to help ensure successful execution of events, activities and programs; maintains project-related databases.
- Drafts correspondence for signature by the Vice President of Student Services.
- Provides support in the development and maintenance of counselor schedules. May assist students and the Counseling Department by making appointments for counseling using the available scheduling tools and software.
- Updates and/or proposes content enhancements/revisions to assigned student services websites, handouts, brochures, catalogues, handbooks, and documents, as directed.
- Responsible for maintenance of complex records. Establishes and maintains file tracking
- Serves as liaison among student services faculty, classified staff, representatives of community
Services. Relays messages, answers questions, clarifies information, responds to requests, and
resolves problems, as directed.
- Monitors and tracks budget allocations and expenditures inStudent Services areas. Assists with budget preparation, maintains budget files, and prepares reports and records concerning department/program budgetary activities for management.
Other Job Functions
- Coordinate and organize a wide variety of college related events.
- Develops and recommends any modification to improve department performance, efficiency and effectiveness.
- May assist with MIS reporting for student services.
- Performs a variety of analyses utilizing social science methodologies.
- Prepares reports with recommendations for action.
- Prepares policy and procedures manuals.
- Prepares analyses indicating potential fiscal impact of actions taken.
- Solves a variety of problems encountered in the course of performing assigned duties.
- Assists in the preparation of the budget for multiple student services program areas.
- Interfaces with a variety of agencies and organizations in the performance of assigned duties; serves as a public face for the College.
- Performs other related duties as required.
1. Graduation from an accredited college or university and two years of college-level student
services administrative support experience and/or any combination of training and experience
that could likely provide the desired knowledge and abilities.
2. Demonstrated proficiency in the effective use of word processing, spreadsheet, database
management, and presentation software programs (e.g. MS Office Suite programs), Internet and
online administrative systems through personal computers.
3. Ability to independently set up, monitor and track budgets and prepare reports.
4. Ability to organize and work independently.
5. Knowledge and ability to apply proper English usage, grammar, and punctuation.
6. Understanding of, sensitivity to and respect for the diverse academic, socioeconomic, cultural,
disability and ethnic backgrounds of Peralta Colleges’ students, faculty, staff and community.
Desirable Qualifications
services administrative support experience and/or any combination of training and experience
that could likely provide the desired knowledge and abilities.
2. Demonstrated proficiency in the effective use of word processing, spreadsheet, database
management, and presentation software programs (e.g. MS Office Suite programs), Internet and
online administrative systems through personal computers.
3. Ability to independently set up, monitor and track budgets and prepare reports.
4. Ability to organize and work independently.
5. Knowledge and ability to apply proper English usage, grammar, and punctuation.
6. Understanding of, sensitivity to and respect for the diverse academic, socioeconomic, cultural,
disability and ethnic backgrounds of Peralta Colleges’ students, faculty, staff and community.
Knowledge of:
o concepts, techniques, procedures, and policies applicable to community college student
services areas
o administrative and office procedures and practices
o research and analytical methods
o develop and evaluate alternatives for possible courses of action
o prepare detailed reports and recommendations
o establish and maintain cooperative relationships with others
o concepts, techniques, procedures, and policies applicable to community college student
services areas
o administrative and office procedures and practices
o research and analytical methods
- Ability to:
o develop and evaluate alternatives for possible courses of action
o prepare detailed reports and recommendations
o establish and maintain cooperative relationships with others
o communicate effectively, both written and oral
Environmental Demands
Occasional work performed alone
Constant work around and with people
Other RequirementsConstant work around and with people
PHYSICAL REQUIREMENTS
- Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
- Occasional lifting and carrying up to 15 lbs.
- Occasional pushing and pulling up to 20 lbs.
- Occasional twisting of body
- Occasional use of manual dexterity
- Occasional use of tactile acuity
- Occasional use of visual acuity from a distance, with depth, and for color
- Frequent work at a rapid pace
- Frequent reaching, high, low, and level
- Frequent audio acuity at all ranges, including speech
- Frequent visual acuity for reading
- Constant sitting
- Constant use of clear oral communication
Standard Office Equipment.
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