Customer Success Manager 2
Job Description
Mitchell International
Customer Success Manager 2
US--Remote
Job ID: 24-16511
Type: Regular Full-Time
# of Openings: 1
Category: Sales & Client Services
Mitchell International, Inc.
Overview
The Enlyte Family of Businesses
Mitchell | Genex | Coventry
Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.
Responsibilities
Responsible for creating loyal customers through a proactive, consultative approach that helps our clients maximize their Mitchell experience in order to achieve their business goals. The ultimate measure of customer success is gauged by our clients willingness to renew and purchase additional Mitchell services. Responsible for increasing renewal sales for their assigned region or account(s).
- Demonstrates knowledge of the organizations various products and services.
- Educates customers on best practices and encourages successful product adoption.
- Ensures customer awareness and understanding of applicable product elements, business practices, and contractual implications.
- Must meet sales objectives such as quota and productivity requirements.
- Maintain account team relationships, transfer leads as appropriate, and foster cross-functional collaboration.
Qualifications
- Requires a minimum of 2+ years of related experience with a bachelor's degree; or 3 years and a master's degree; or a PhD without experience; or equivalent work experience.
- Background in customer success, account management, sales, or customer service required.
- Automotive claims or estimating experience preferred.
Benefits
We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $20.60 - $31.25 hourly and will be based on a number of additional factors, including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-AP1 #LI-Remote
Salary: $20.60 - $31.25 hourly
Please see job description
PI235446169
*Please mention you saw this ad on AcademicJobs.*
