General Summary

Posting will remain open until filled. Priority consideration for applications received by February 11, 2024.
Reporting to the Dean of Instruction for Academic Pathways & Partnerships, the Director of the Academic Success Center provides management, coordination, and responsive innovation for students’ instructional support/tutoring including general tutoring opportunities for all students in all content areas, liaison with the Writing Center and the Math Resource Center; and training and professional development for tutors to attain recognized tutoring credentials. The Director oversees the day-to-day operations, scheduling, documentation and reporting requirements. The Director supervises the program assistant and hourly staff and works in liaison with the faculty leads for Writing and Mathematics.

Responsibilities include internal and external management and coordination of student tutoring and resource support activities including supervising/training student (peer) tutors, budget monitoring for the Academic Success Center, Writing Center, and Math Resource Center. In addition, the Director will provide data collection, analysis, and reporting; and recruiting, outreach, and marketing development/implementation. The Director collaborates with faculty and staff in meeting the academic needs of all students.

The role requires close, constructive collaboration with the Writing Center and Math Resource Center lead faculty, ASC staff and student peer tutors, other support services such as MESA and TRIO, and faculty across divisions. The Director organizes and schedules the College Reading and Learning Association (CRLA) certification recognized tutoring training for all student peer tutors and supports specific professional development in writing, math, and other content areas in conjunction with faculty leads. The Director must be prepared to work a flexible schedule including some evenings.

This is an exempt, at-will, full-time position.

Essential Tasks

Program Direction & Control 70%

• Lead in the coordination and day-to-day integration of entities supporting student tutoring;
• Maintain a positive and responsive environment for students, tutors, instructors and all users of the Academic Success Center;
• Liaise regularly with Writing and Math faculty leads to assure responsive service for all students;
• Establish and effective and equitable process for assisting students seeking academic support and working with faculty seeking tutoring assistance for students in their content areas;
• Manage and monitor the ASC budget and monitor and provide guidance on the WC and MRC budgets in collaboration with the faculty leads;
• Plan and implement peer tutor recruitment, screening and hiring according to college policies and in conjunction with the appropriate college entities;
• Plan and implement professional development (CRLA and other) for peer tutors, document and record progress, and maintain records;
• Lead in implementing evidenced based best practices related to instructional support and tutoring;
• Supervise and maintain the ASC webpage and assure its currency, relevance, and accessibility;
• Serve as a point of contact for questions and requests related to instructional support;
• Collaborate with special cohort groups and programs such as MESA, Identity Learning Communities, TRiO, Achieve, and professional technical programs to assure student needs are addressed;
• Plan and manage tutoring schedules that are flexible to meet the variety of student needs;
• Hold regular meetings with ASC staff and faculty;
• Report regularly to the Dean of Instruction;
• Manage current tutor tracking technology to create data about ASC usage and improve access;
• Manage the Public Speaking Center;
• Collaborate with Guided Pathways/Retention groups to determine how the ASC can better support student success;
• Improve access to tutoring through more subjects, modalities, and types of tutoring offered;
• Supervise and mentor up to 20 tutors each quarter.

• Respond to student concerns and provide appropriate resources/intervention;
• Design and deliver effective training and professional development for 30-40 student tutors each quarter;
• Facilitate effective linkages with all areas connected to serving instructional support needs of students such as Counseling, CASE, Advising, the Business Office, etc.

• Attend statewide, regional, and/or national meetings and workshops relevant to the work of the Academic Success Center;
• Maintain relevant skills and knowledge pertinent to training student peer tutors and providing instructional support access for all students.

• Participate in campus workgroups, activities, and initiatives;
• Highlight the role and responsibilities of the ASC to the campus at large;
• Partner with programs such as Honors and the Transfer Center to deliver college success related seminars.

Qualifications

Minimum Qualifications

• Bachelor’s Degree in education administration, counseling, or related field; AND
• 3 years of experience managing and implementing instructional support/tutoring services; AND
• 2 years experience teaching and/or tutoring post-secondary students; AND
• Experience supervising staff.

• Master’s Degree in education administration, counseling, teaching, or a related field, from a regionally accredited institution;
• Competent in a language(s) in addition to English;
• Community College teaching and/or leadership experience;
• Experience with College Reading and Learning Association training.

Supplemental Information

Supplemental Information

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

THE COLLEGE

Highline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15minutes south of Seattle. The college annually serves more than 16,500 students –– a student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional- Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees.

MISSION AND VISION

As an essential part of our mission and vision, diversity, equity and inclusion are promoted and fostered in all aspects of college life.

APPLICATION PROCEDURE

Your online application must include the following to be considered complete:

1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;

2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position;

3. A one-page response to the Supplemental Question.

CONDITIONS OF EMPLOYMENT:

• National Criminal Background Check may be required.

APPLICATIONS MUST BE FILED ONLINE AT:

https://www.governmentjobs.com/careers/highline

NEED APPLICATION HELP?

Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time.

HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

Highline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.

REASONABLE ACCOMMODATIONS

The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

TITLE IX POLICY

Highline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty-and-staff/policies/title-ix/

The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.

NON-DISCRIMINATION STATEMENT

The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types).

The Title IX Coordinator, Danielle Slota, can be reached at (206) 592-3600 or DSlota@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 12, President’s Office.

The 504 Coordinator, Jenni Sandler, can be reached at (206) 592-3474 or JSandler@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 25, 5th Floor.

The Chief Human Resources Officer, Steven Sloniker, can be reached at (206) 592-3320 or SSloniker@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources.

You can receive this information in an alternate format by contacting Access Services (206) 592-3857; TTY (206) 870-4853.