Details

Posted: 26-Oct-23

Location: New Brunswick, New Jersey

Salary: Open

Categories:

Healthcare
Staff/Administrative

Internal Number: 214271

Position Summary:

Rutgers The State University of New Jersey is seeking a Program Manager in the Military Services  of Rutgers University Behavioral Healthcare.
The Program Coordinator provides administrative and overall clinical operational guidance to the Rutgers University Behavioral Health Care (RUBHC) National Call Center. Provides advanced level clinical management, supervisory and training direction and oversight to Call Center programs to assure program integrity, quality and compliance with regulatory and funding requirements. Demonstrates competency in recognizing the unique needs and applying relevant intervention approaches for the population served.
Among the key duties of this position are the following:

• Provides administrative and clinical direction and support to ensure and enhance the clinical operations of RUBHC's National Call Center programs.
• Ensures that protocols and procedures are consistent across all call center programs.
• Supervises staff as assigned by the Executive Director and/or the Director, Call Center Operations.
• Interviews candidates for vacant positions and makes hiring recommendation to the Human Resource Department. 
• Performs duties relevant to a leadership position and supports goals and objectives of Rutgers University Behavioral Health Care.
• Maintains knowledge of trends and development in the behavioral health field; regularly attends and participates in in-service meetings and other designated training events that will enhance clinical skills, and maintains best practices. 
• Meets annual requirements: Completes Employee Health Update as required.
• Supports the University's goal on Workplace Diversity and EEO goals and objectives concerning employment and promotional opportunities.
• Understands and adheres to Rutgers' compliance standards as they appear in RBHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Keeps abreast of all pertinent federal, state and Rutgers' regulations, laws and policies as they presently exist and as they change or are modified.
• Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.
• Performs other related duties as assigned. 

Minimum Education and Experience:

• Minimum of a Master's Degree in a behavioral health discipline and five (5) years of postgraduate experience in a relevant behavioral healthcare setting.
• An appropriate doctorate may be substituted for two (2) years of experience.
• Two (2) years of supervisory experience required.

City: Piscataway

State: NJ

Physical Demands and Work Environment:

PHYSICAL DEMANDS: 

• Frequent prolonged sitting. 
• Frequent talking and listening in groups as well as on the telephone. 
• Frequent use of telephone for crisis calls. 
• Per program demand, may have to work long hours. 
• Serves assigned shifts, which may include off-hour shifts.

WORK ENVIRONMENT: 

• Moderate noise level, fast paced environment that demands constant attention to multiple programmatic needs.

Posting Number: 23ST2906

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About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.
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