Position Details

Position Information

Recruitment/Posting Title	Assistant Manager
Job Category	URA-AFT Administrative
Department	SA-Student Centers & Activities
Overview	The Division of Student Affairs, Rutgers University-New Brunswick’s vision is to cultivate a transformative experience that challenge students to be their best at Rutgers and beyond. In line with the vision of the Division of Student Affairs, the Department of Student Centers and Activities fosters an inclusive and supportive community, develops attentive leaders, and creates a sense of belonging for all. We are committed to providing positive interactions, robust programs, collaborative engagement opportunities, dynamic experiential learning, and vibrant venues for those who come into contact with our services, staff, students, events, programs, and services. The Student Center Operations team for Student Centers and Activities is committed to providing services, programs and resources to the Rutgers Community. This team is responsible for the management and oversight of the six student centers across the Rutgers – New Brunswick Campus.
Posting Summary	Rutgers, The State University of New Jersey, is seeking an Assistant Manager for the Department of Student Centers & Activities. The Assistant Manager supports the Associate Director of Busch and Livingston Student Centers (i.e. Center Director) in managing, planning, and coordinating the Busch Student Centers facilities, services, staff, and budgets. The Centers environment is expected to exude a welcoming, friendly, and inclusive atmosphere for a diverse Rutgers University Campus. The Busch Student Centers offer spaces and services, which accommodate, facilitate, and support students, student organization, University departments, Rutgers affiliates, and external agencies, organizations, and corporations. The Busch Student Center is open seven days a week for approximately 15 hours / day. The staff executes more than 5,300 events annually with over 173,000 attendees. University offices located in the Douglass Student Center include the School of Arts and Sciences Academic Advising, Career and Explorations Services, student organization offices, Dining Services, the Esports Center. In addition to the University offices in the center, the Douglass Student Center has one Rutgers Dining operated food options and 4 contracted vendors including Panera Bread and Moe’s.  Among the key duties of the position are the following: The Assistant Manager has responsibility for the daily operations of the Centers, which includes facility maintenance, repairs, supervision of assigned student employee areas, reservation fulfillment, onsite event management and customer support, and retail vendor services coordination. Manages assigned budgets, assessment efforts, and special projects. Works collaboratively with the Assistant Director of Meeting and Event Planning to manage the reservation fulfillment and event management at the Student Centers. Supports achievement and completion of identified strategic efforts and projects of the Student Center Unit and Division of Student Affairs. Through positive role modeling, actions, decisions, supervision, and coaching assists in ensuring the Student Centers & Activities Standards are consistently applied and upheld. The Assistant Manager’s actions and decisions are a critical part of providing for a well-run, student-focused Student Center environment. Provides support and coordination of day-to-day on-site facility-related work including building security, custodial maintenance, repairs, grounds services, work orders and small scale renovation projects. The Assistant Manager is a secondary point of emergency contact for center-specific needs including sheltering students or members of the community in an emergency. The Assistant Manager is designated as “essential personnel” and, depending on the emergency and its campus location, may have to report to duty per the University Adverse Weather Operating Status and Staffing Policy. This position includes the supervision of student staff responsible for the implementation of services at the Centers. Responsible for managing the successful fulfillment of all aspects of event management occurring in and adjacent to the Centers. This includes attending operations coordination meetings; reviewing and recommending changes to event details in EMS; facilitating walk-throughs with perspective event planners and post walk-through communicating relevant information to the Meetings & Events Office staff. Meets with event host at start and end of event for review. Acts as Center representative in managing all aspects of successful onsite event delivery, including setup, Audio-Visual services, security, catering, and any contracted services. The effective and successful management and delivery of these operations are critical to the success of the events hosted in the Centers, the reputation of the Department, and Rutgers University. Since the Centers are part of the meeting and event revenue generation operation of the Department, the successful management of event services by the Assistant Manager is also critical to the financial health of the Department. The Assistant Manager has budgetary oversight of assigned student staff payroll and is responsible for recommending expenditures and revenue generating ideas. Given the cross functional nature of the Department of Student Centers & Activities, it is necessary for this position to take an active leadership role in departmental and university initiatives. This position will be expected to participate on departmental and university committees. In addition to cross-collaboration within Student Affairs, this position collaborates regularly with and is expected to maintain productive working relationships with other university departments including Facilities Maintenance, Custodial and Grounds Services, the Security and Technologies Shop, the Furniture and Fabric Shop, Public Safety, Risk Management, Procurement, Dining Services, REHS, RUTV, Conference Services, Alumni Relations, Admissions, Academic Schools, the President’s Office, and the Office of the Vice Chancellor for Student Affairs.
Position Status	Full Time
Hours Per Week
Daily Work Shift
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu .
FLSA	Exempt
Grade	05
Position Salary
Annual Minimum Salary	63518.000
Annual Mid Range Salary	79089.000
Annual Maximum Salary	94659.000
Standard Hours	37.50
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor’s degree in student affairs administration, higher education, business administration or related field; or an equivalent combination of education and/or experiences that demonstrate comprehensive knowledge and understanding of student union/activities/programming and/or general higher education principles and practices. Two years of experience in working student unions/activities with experience in facility management, event management, and college center/student union operations, services, and philosophy.
Certifications/Licenses	Valid Driver’s license and ability to drive.
Required Knowledge, Skills, and Abilities	Excellent administrative, organizational, and communication skills; and the ability to complete multiple and concurrent tasks. Demonstrated ability to work in diverse environments that encompasses students, staff, faculty from diverse backgrounds to ensure an inclusive community. Ability to work in a fast-paced environment. Excellent organizational, verbal, written and interpersonal communication skills; ability to effectively interact with students, faculty, and staff. Demonstrated supervisory skills, training experience s and fiscal/budget management experience.
Preferred Qualifications	Master’s Degree in student affairs administration, higher education, or related field. Proficiency in various technology platforms and applications (Canvas, Microsoft Operating Systems) and preferred familiarity with Anthology (Campus Labs). Association and/or involvement with professional associations (ACUI, NACA, NASPA, ACPA).
Equipment Utilized	Proven proficiency with Microsoft Systems (Outlook, MS Word, Excel, Teams). Event Management Software (EMS/R25 and Social Tables).
Physical Demands and Work Environment	Ability to lift a 25lbs.
Special Conditions	Must be willing to work irregular and flexible hours and be accessible by phone including evenings, weekend, and some holidays and from time to time.

Posting Details

Posting Number	23ST2804
Posting Open Date	10/24/2023
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Busch (RU-New Brunswick)
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement