Here, it’s different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation’s brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist’s outlook, a trailblazing spirit, and a celebrated history, we’re making new strides every day.

We’ve been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That’s why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it’s different.

This position trains in creating and delivering training and development programs related to technology and computer applications for all levels of end-users while performing entry level, routine tasks. Supports and assists with developing content, conducting and facilitating training, creating, editing and maintaining technical and training materials.

Department Name: Revenue Cycle Administration)
Job Status: Full Time, 40 hours per week
Shift:Mon to Fri 8am to 5pm

• EDUCATION – Bachelor's degree is required.
• EXPERIENCE – No related experience is required.
• EQUIVALENCY – Combination of post-high school education, job related certification and/or related experience equivalent to 4 years may be considered in lieu of minimum requirements.

POPULATION SPECIFIC CARE

• No direct patient care.

ESSENTIAL FUNCTIONS

An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.

• Trains in conducting and facilitating on-site and in-house training on the use of computers and associated software programs, features and operations.
• Trains in designing and creating training programs, training courses workshops, multimedia courses, , and on-line help for all levels of end-users and IT professionals.
• Trains in the design and creation of computer based training (CBT), web based training programs, and online learning modules as required for area.
• Trains in designing, developing, writing, editing and implementing customized technical documents including user manuals, online help, training manuals, installation manuals, help documents and tutorials for information technology equipment or software applications for end users. Assists in gathering information about needs, objectives, functions, features, and requirements.
• Assists with creating and maintaining technical documentation and instructional material.
• Trains in the development and setup of the training and development environment for systems and programs.
• Trains in the support of end-users and provides tier 2 support for supported systems as required.
• Establishes ongoing relationships with assigned user groups.
• Assumes on-call responsibilities as required.

SCOPE AND LEVEL

• Guidelines: Possesses knowledge of the fundamental concepts, practices and procedures within a particular field of specialization. Gains experience on the job and assists higher levels in executing duties and tasks.
• Complexity: Duties and tasks are typically routine and standardized, but may be elevated depending on the role. Procedures, methods and techniques to carry out work are generally, but not always, well defined. Resolves some questions and problems, and escalates as needed.
• Decision Making: Has little to no discretion in making decisions without escalating to a higher level employee, supervisor and/or manager. Decisions and recommendations are limited to relating existing organizational policies to specific cases. Issues that are not covered by guidelines or that are without precedence are escalated.
• Communication: Communicates factual information relative to the organization and/or own function generally with team members and peers only, but in some cases clients and/or the public. Uses little to no discretion or independent judgment but rather communicates within the parameters of clearly defined procedures and instructions.
• Supervision Received: Works under direct supervision and work product is subject to frequent inspection. May assist in orienting and training lower level employees.

Ability to Perform Essential Functions of the Job

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

Salary Information

Benefits Information

Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including a best-in-class education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.