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Financial Aid Technician II
Mt. San Jacinto College in Menifee, California
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Date Posted 02/12/2020
Admin-Financial Aid
Salary $3,381.68 - $3,587.63 Monthly -  
Employment Type Full Time
Application Deadline Open until filled

Under the general supervision of the Director of Financial Aid and Veteran Services, the Financial Aid Technician II provides support by processing financial aid applications and other materials necessary to provide students with federal, state and local financial aid.


The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
  • Follow, interpret, and apply applicable sections of State Education Code, District policies and procedures, Federal and State regulations, and other applicable laws as related to student financial aid.
  • Perform:
    • needs analysis; package financial aid and award funds consistent with institutional policy and federal regulations
    • computerized financial aid operations/functions
    • verification of financial aid documents, as needed, in compliance with federal regulations
    • administrative functions for Director of Financial Aid and Veteran Services, as assigned (e.g., collect data, prepare reports, process electronic request/transfer of funds) 
  • Gather research information for reports, proposals, surveys and correspondence as requested
  • Resolve Financial Aid issues with students and/or parents
  • Determine eligibility and prepare federal education; maintain records and assists, as needed, with program processing
  • Coordinate all functions and maintain compliance for one or more assigned financial aid programs
  • Maintain monetary accountability for an assigned financial aid program
  • Conduct presentations for small and large groups of students, parents and /or staff
  • Verify applications; coordinate processing of student files 
  • Act as liaison for other offices, employees and the community

The incumbent should possess knowledge of:
  • Practices, procedures and activities of financial aid programs
  • Methods and problems of educational organizations
  • Research and interview techniques
  • The principles of individual and group behavior

The incumbent should possess skills in:
  • Working effectively as a team member
  • Meeting schedules and timelines
  • Communicating effectively both orally and in writing
  • Maintaining documentation and records
  • Handling multiple assignments simultaneously and set priorities based on customer needs

The incumbent should possess the ability to:
  • Interpret and apply program rules, regulations and past practices
  • Gather and analyze data
  • Reason logically, draw valid conclusions and make appropriate recommendations
  • Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements
  • Present clear and concise information both orally and in writing
  • Establish and maintain cooperative and effective working relationships with others, including those from a diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff



  1. A high school diploma or GED; AND
  2. Two (2) years of college-level coursework; (*attach transcripts) AND
  3. Two (2) years of professional experience in research, analysis, or review in a student services program area (Enrollment Services, Counseling, Financial Aid, or Student Activities) OR 
    1. a related field that demonstrates possession of the knowledge and abilities necessary to meet the performance objectives of the financial aid program 

  1. Substitution for the experience requirement include (on a year-for-year basis, up to a maximum of one (1) year):
    • Education beyond the two (2) year minimum and directly related to the duties described above
  2. Substitution for the education requirement include (on a year-for-year basis):
    • Specialized, professional experience that will demonstrate the applicant has acquired and successfully applied the knowledge and abilities described above  

  • This position may require evening and weekend work during outreach season

  1. An Associate's degree
  2. One (1) year of professional experience in a clerical setting in student services program area (Enrollment Services, Counseling, Financial Aid or Student Activities)
  3. Two (2) years of professional experience (or the equivalent education) of competent computer skills for data entry tasks, generation of reports, and business correspondence that would permit the applicant to rapidly learn software applications specific to financial aid
  4. Comprehensive knowledge of regulations and compliance issues, including but not limited to state and federal laws governing student financials, student records, privacy, tax, billing, and collection services
  5. Prior experience in approaching work and interaction with colleagues and/or students in an equity-minded manner. Ability to promote an inclusive and welcoming work/education environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential job functions.
Environment:  Work is performed primarily in a standard office setting and may travel from site to site.  The incumbent must be able to work in a fast paced office environment with background noise and a high stress level.

Physical:  Primary function requires sufficient physical ability and mobility to work in an office setting and travel from site to site; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push, and/or pull light to moderate amounts of weight up to 20 pounds; to operate office equipment requiring repetitive hand movements and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information in person and on the telephone.

Vision:  See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.

Hearing:  Hear in the normal audio range with or without correction.

This position is categorically funded and exists based on the availability of funds. If funds cease to be available, the District may, at its discretion, implement a reduction in force that could result in the elimination of the position.

Initial salary placement for this position is from Step 1 to Step 3 depending on the amount of reasonably related experience.  The job is a Classified position, Level 15, working full time, 40 hours per week, 12 months.  The position serves District-Wide; applicants may be assigned to any district facility.  The current work schedule is Monday - Thursday 8:00 am – 5:30 pm and Friday 8:00 am – 12:00 pm. Work hours are subject to change depending on department needs.

There are two positions available:
One position is available at the Menifee Valley Campus
One position is available at the San Jacinto Campus

This position is in the California School Employees Association bargaining unit.  For more information, please visit their website http://www.csea.com/web/chapter767 .  

A twelve-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the District.  The District provides a contribution towards medical, dental, vision, and life insurance.  Vacation and sick leave are provided.  PERS participation is required for retirement eligible employees.  As a condition of employment candidates will be required to complete a live scan for fingerprint clearance and a Tuberculosis (TB) test/Tuberculosis Risk Assessment form developed by the State Department of Public Health.



  1. Applications must be submitted through our online job board; creating a profile is required
  2. Attach a current resume (do not include sensitive, confidential information such as date of birth, social security number, personal photograph, etc.)
  3. Attach transcripts of ALL college-level coursework (*see transcript tips below); if applicable, to verify substitution of educational coursework requirements for work experience
  4. MSJC application must include details regarding how you satisfy the job requirements 
  5. Attach or include on MSJC application; certification, training, vocational, or related program(s) if applicable

  • For positions that require education, transcript(s) must be attached to your application submission to verify completion of college-level coursework
  • Carefully review the Application Procedures and Tips for Applying to ensure your submission meets the minimum qualifications
  • If selected for an interview, a presentation and/or teaching demonstration may be required as a part of the interview process.  If applicable, presentation instructions will be included in the invitation to schedule a formal interview.
  • The documents attached to your online application must satisfy the Minimum Qualifications listed for this job
  • Before scanning attachments, remove/redact sensitive, confidential information such as date of birth, social security number, address, photograph
  • If you are employed by the District, it is still the applicant's responsibility to upload the required attachment(s) to each application submission.  The hiring committee does not have access to personnel files.  The hiring committee only has access to evaluate the documents included with your application submission.  You may contact HR to schedule an appointment to view your personnel file if you'd like access to the original transcript documents in your file. 
  • Your application may be marked as incomplete due to an error with your transcript(s).
      • Only transcripts from an accredited college or university will be accepted
      • Applicants must provide transcripts; which must include required authenticating factors: college/university seal or watermark, registrar signature, print or issue datename of student, list of all coursework, degree conferral date, and degree major
      • Transcripts copied and pasted from a website, blurry, unreadable or cut off will not be accepted
      • Transcripts copied and pasted into a program where the text can easily be manipulated cannot be authenticated and are not accepted
      • Electronic/digital transcripts sent by a college are typically official, certified, and restricted electronic documents; and therefore, it's recommended to print and save this type of official transcript to a separate file before attaching to your online profile - otherwise we may be unable to open or view the attachment
      • Foreign transcripts are not considered unless accompanied by an official United States clearing house evaluation report, see Foreign Transcript Tips
      • If you attach documents that contain a personal photograph, it will be deleted from your submission
      • If hired, you must submit official, unopened transcripts prior to employment commencement
  • You must attach all the required documents before submitting your online application; otherwise it will be marked as incomplete
  • If you receive notice that your application was marked as incomplete, you are welcome to reapply as long as the position is still open
  • We do not accept documents submitted separate from the NEOGOV online application system
  • Any documents you want considered as part of your application profile MUST be included at the time you apply through NEOGOV
  • Hiring committees do not allow applicants to share documents during the formal interview (resume, portfolio, reference letters, etc.).  The only exception would be if there are documents explicitly related to instructions included in a demonstration or presentation task.

Substitutions for meeting the minimum qualifications are allowed for a majority of our job postings.  If substitutions are allowed, they will be listed under the Minimum Qualifications section of the job posting.  Substitutions are allowed for education and professional experience.  Substitutions will be processed as follows:

  • 24 semester units equates to one (1) year of college level course work; OR
    • One (1) year of professional experience
  • 48 semester units equates to two (2) years of college level course work; OR
    • An Associate's degree; OR
    • Two (2) years of professional experience
  • 96 semester units equates to four (4) years of college level course work; OR
    • A Bachelor's degree; OR
    • Four (4) years of professional experience
Professional Experience:
  • One (1) year of professional experience equates to 24 semester units of college level course work
  • Two (2) years of professional experience equates to 48 semester units of college level course work; OR
    • An Associate's degree
  • Four (4) years of professional experience equates to 96 semester units of college level course work; OR
    • A Bachelor's degree


Who We Are:
Mt. San Jacinto Community College District is committed to achieving parity in academic outcomes by removing institutional barriers and creating an inclusive and culturally affirming learning environment. As outlined in the District's Student Equity Pledge, https://www.msjc.edu/equitypledge/documents/MSJC_Equity_Pledge.pdf  "our purpose is to celebrate diversity, instill hope, and empower our students to transform their lives and those around them by challenging our perceptions and biases through self-reflection and constant inquiry to identify and eliminate equity gaps." We provide students with a rich and dynamic learning experience that embraces differences -- emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens, and socially responsible leaders. When you join our team at Mt. San Jacinto Community College District, you can expect to be part of an inclusive, innovative, and equity-focused community that approaches educational justice as a means for economic and social transformation and mobility demanding the broad collaboration among faculty, classified professional staff, administration, students and community partners.

The College and the District:
Mt. San Jacinto Community College enrolls approximately 27,000 students each academic year and has a highly diverse student population that reflects the communities it serves. Designated as a Hispanic-Serving Institution (HSI), Mt. San Jacinto Community College administers an array of student affinity programs specifically focused on supporting our diverse, multicultural, and multi-racial communities. Detailed information about the student population, including data related to student success, can be found on Mt. San Jacinto College's Office of Institutional Effectiveness, Planning, and Research website.

Who We Want:
We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified professional staff, administration, students and community partners who are also committed to closing equity gaps. The Mt. San Jacinto Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.

Mission: "Mt. San Jacinto College offers quality, accessible, equitable and innovative educational programs and services to students aspiring to achieve their academic, career and personal development goals.  We provide students a safe environment in which to pursue basic skills, career and general education pathways. Our programs lead to transfer, associate degrees and certificates, which meet workforce development needs in our diverse communities. Our commitment to learning and achievement empowers students to enrich our communities and participate meaningfully in today's complex world."
Vision: Transforming Learners. Transforming Communities. Transforming Lives.
Values Statement: We are students, employees and a community. We believe that the act of teaching and learning is vital to a thriving community that enriches and, at times, saves lives. We commit to opportunities that inspire the following values in ourselves:
Excellence:  We challenge students by setting high standards for learning and critical thinking, which we model with action.

Collaboration:  We believe the best results are achieved through communication and participation among students, employees, industry and the community we serve.

Relationship:  We nurture a community built on positive interactions and a genuine concern for the welfare of others.

Innovation: We cultivate a creative environment that promotes the development of new ideas for continuous quality improvement.

Relevance: We create educational experiences that have meaningful applications in a local and global context, today and tomorrow.

Access: We ensure equitable rights of all students by removing barriers to a quality education and promoting a network of support that improves learning opportunities.

Leadership: We empower people throughout the community to support and facilitate positive change.

Diversity: We respect and embrace the power of sharing our differences in thought, opinion, culture and background to optimize our collective strength.

Integrity: We believe in being true to our core values by consistently demonstrating our character and an institutional commitment to do the right thing.

The area provides a diverse geography that includes recreational lakes, mountains, desert and wide-open spaces.  MSJC is located about 100 miles southeast of Los Angeles and 50 miles west of Palm Springs.  There is freeway access to ocean beaches, skiing and cultural offerings in San Diego, Los Angeles and Orange County. Weekend recreational opportunities are a few hours away in Las Vegas, Arizona and nearby mountain resorts.  Local theater productions and art galleries provide year-round entertainment, including the famous Ramona Festival and Pageant.
Applicants who need assistance in the application and/or hiring process should contact the Human Resources Department as soon as possible.  The District will make reasonable accommodations for applicants with disabilities.
The Board assures that all employees and applicants for employment will be provided equal opportunity regardless of race, color, national origin, age, religion, sex, sexual orientation, disability, marital status, or veteran status.

Equal Opportunity Employer
Employer Website: 
In conformance with the Americans with Disabilities Act, requests for reasonable accommodations may be made to (951) 487-3161.   For administrative purposes, requests must be made at the time of application.
MSJC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.  Please access the links from the drop down menu at the top left of the job board web page for further details regarding the E-Verify program. 


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