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Director of Education and Training

Job Description

Posting Number

PG192716EP

Internal Recruitment

No

Working Title

Director of Education and Training

Anticipated Hiring Range

Comensurate with Education and Experience

Work Schedule

Monday - Friday, 8:00am - 5:00pm, overtime as required to meet deadlines

Job Location

Raleigh, NC

Department

Research Operations and Communications

About the Department

The Office of Research Operations and Communications provides strategic leadership and support to the Office of Research and Innovation. The office consists of 5 units: Strategic Initiatives, Interdisciplinary Research, Education and Training, Marketing and Outreach and Human Resources. The Education and Training team bridges the gap between research policy and research practice. The team develops and offers educational and systems resources and programs as well as related communications to meet the needs of the NC State research community. They collaborate with campus partners to facilitate learning and growth opportunities, comprising a range of topics from research development to award management to compliance and more. The unit works closely with all offices housed within Research and Innovation, including Sponsored Programs and Regulatory Compliance (SPARCS), and partners with the Office of Contracts and Grants and all of the College/Institute/Center Research Offices.

The Office of Contracts and Grants oversees post-award administration for NC State University. Contracts and Grants staff supports department and college Research Administrators, faculty, and staff by managing the cornerstones of Post-Award Administration including: project ID setup, deposits, invoicing, letter of credit draws, accounts receivable, financial reports to sponsors, new award/attribute review, audit coordination, project modification request approvals, regulatory checklists, effort reporting and general compliance oversight.

Essential Job Duties

The Director of Education & Training position responsibilities include, but are not limited to: 

  • Develop and implement a strategic plan for the Education and Training Unit;
  • Develop and implement a strategic plan for learning and development related to research administration and faculty development in research and compliance;
  • Oversee the development, redesign, and delivery of education programs, courses, and curricula for specific internal (C&G and ORI) and campus-wide research administration and faculty audiences including serving as a subject matter expert and facilitator as appropriate based on their background and experience;
  • Oversee and lead education programs to implement regulations, policies, and procedures appropriate for the specific audience ensuring that programs are up to date with new and/or changing regulations for faculty, internal and external staff, and students;
  • Guide relationships with Subject Matter Experts (SMEs) to create new and revise F2F, e-learning, online courses, instructional manuals, video tutorials, learning simulations, blended courses, etc.;
  • Oversee and implement innovative learning strategies that help to develop and sustain a viable workforce and enhance expertise for the NC State research community;
  • Assess and evaluate initiatives linking training and development activities directly to long-term strategic goals and apply various techniques to improve the quality and relevance of education and training for the research community across NC State University;
  • Analyze, report, and improve training effectiveness through the use of performance evaluations, course completions, surveys, etc.;
  • Oversee unit communications including website content and maintenance, training and development strategy, communications with campus audience, development and coordination of orientation and awareness campaigns to the campus research community, etc.;
  • Identify and implement best practices to communicate training (research administration, compliance, research, etc.) information to the university community;
  • Direct the training and communication of enterprise software implementation on behalf of the Office of Research and Innovation and Office of Congrats and Grants;
  • Direct the development, implementation, and facilitation of the integration of learning platforms and programs that drive performance and work environments and support learning, discovery, and continuous improvement;
  • Oversee partnerships with Learning Management System (LMS) development team(s) to implement updates for research administration training needs;
  • Responsible for training in all research-related LMS platforms and systems communications;
  • Identify and implement strategies for system and process changes in the current environment;
  • Generate and implement ideas to increase collaboration and communication between Research and Innovation, C&G, and the campus research community;
  • Generate necessary reports for the executive team and university leadership;
  • Oversee the department staffing needs (e.g. interviewing, hiring, new hire, and ongoing training, annual evaluations, etc.);
  • Participate in budget development and monitoring of expenses.

Other Responsibilities

  • Other duties as assigned.

Minimum Education and Experience

  • Require post-baccalaureate credentials or a bachelor’s degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis;
  • At least five (5) years of experience in research administration or regulatory compliance;
  • Must have experience developing and delivering training programs.

Other Required Qualifications

  • Proven ability to work closely with top executives to ensure messaging is projected to organizational standards, throughout all possible resources;
  • Previous experience working with e-Learning software, authoring applications, learning management systems, and website administration systems;
  • Must have management experience leading a team of professionals;
  • Proven ability to build collaborative partnerships with leaders and campus partners;
  • Experience working in an interdisciplinary environment;
  • Ability to create and manage the distribution of internal and external communications (including newsletters, email announcements, planned publications, on-line, intranet, video, special projects, and assignments) throughout a research organization for a varied and diverse audience;
  • Strong leadership skills with the ability to attract, motivate, coach, and develop a high-performing work team and foster a diverse and inclusive work environment;
  • Demonstrate the ability to express and convey complex ideas;
  • Excellent presentation skills

Preferred Qualifications

  • Master’s degree in a related field is preferred;
  • Demonstrated experience managing learning and development programs and demonstrates extensive knowledge and skills related to adult learning theory, instructional design, learning technology, and research/research administration;
  • Prior experience developing and implementing learning and development strategies as part of the strategic planning process;
  • Certified Research Administrator (CRA) preferred;
  • Familiarity with how the research lifecycle is managed in higher education (proposal development through pre- and post-award to commercialization);
  • Prior experience in higher education or relevant government organization;
  • Prefer prior knowledge or experience working with electronic research administration systems (ERA) and research compliance systems;
  • Direct experience creating training programs to teach the application of federal rules and regulations governing research in animals and in humans, e.g.: Uniform Guidance, Guide for the Care and Use of Laboratory Animals, the Animal Welfare Act, 45 CFR 46, COI/NOI and The Belmont Report;
  • Familiarity with federal agencies including NIH, OLAW, USDA, APHIS, NSF, OHRP, DOD, DOS, FDA, and OFAC.

Required License(s) or Certification(s)

N/A

Valid NC Driver's License required

No

Commercial Driver's License required

No

Job Open Date

07/26/2023

Anticipated Close Date

Open Until Filled

Special Instructions to Applicants

In addition to your application, please submit a resume, cover letter, and contact information for at least three (3) professional references.

Position Number

00105459

Position Type

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.0

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Non Mandatory - Emergency Event

Department ID

060101 - Office of Research & Innovation (ORI)

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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