Job Description

Admissions & Records Clerk II


Salary
$51,454.20 - $56,728.44 Annually

Location
Pasadena, CA

Job Type
Full-Time

Job Number
04615

Department
Student Services

Division
Admissions & Records

Opening Date
07/19/2023

Closing Date
8/1/2023 11:59 PM Pacific

Probationary Period
Six months

Work Shift
See posting for work schedule details.

 

Under general supervision, performs a variety of clerical duties of above-average difficulty which require learning specific policies and procedures, and computer screens and to complete related work as required.

Work Schedule: Monday - Thursday: 9:00 a.m. - 5:30 p.m. and Friday: 8:00 a.m. - 4:30 p.m.

EXAMPLE OF DUTIES:

• Performs clerical duties applying policies and procedures appropriate to college Admissions, Records and Registration functions.
• Provides customer service to students, faculty, staff, and other members of the public in person, by telephone and email.
• Communicates with students, faculty, staff, and other members of the public through typed correspondence, email and telephone.
• Uses a computer to process student data for admissions, records and registration purposes.
• Works with faculty to process student drops, reinstatements, grades, and class rosters.
• Functions in accordance with Family Educational Rights and Privacy Act (FERPA) regulations regarding confidentiality and release of student records.
• Works with students regarding residence determination for tuition purposes in accordance with state regulations.
• Processes student transcript and enrollment verifications requests.
• Provides information and assistance to students relating to online services available through the college’s website.
• Assists with reviewing and updating admissions, records and registration information provided on the college’s website.
• Uses decision-making ability when applying policies and procedures to unique situations presented by individuals.
• Promotes a helpful and friendly atmosphere for students, staff, faculty, and the public.
• At the request of a supervisor, performs a variety of unscheduled duties normally and traditionally performed by an Admissions and Records Clerk II.

EDUCATION AND EXPERIENCE:

• Graduation from high school or the equivalent education, AND
• Two (2) years of general clerical experience.

KNOWLEDGE, SKILLS AND ABILITIES - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

KNOWLEDGE OF:

• Knowledge of modern office methods and procedures.

ABILITY TO:

• Ability to follow a variety of policies and procedures of above-average difficulty
• Type with accuracy and complete tasks with reasonable speed
• Operate business machines, particularly computers and the maintenance of computerized records
• Communicate orally and in writing; spell and use good English grammar
• Maintain confidential records; work effectively with others
• Work in a multiethnic environment; function without constant direct supervision
• Good customer service skills including a helpful, friendly attitude
• Willing to learn new technologies

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Will require occasional travel.

Environmental Elements

Employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employee may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

APPLICATION AND SELECTION PROCESS

Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason. You can apply for a position from any computer with Internet access. Please keep in mind the following:

• If you do not follow the process or your application/resume is incomplete, your information will not be processed.
• If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
• The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
• While the acceptance of the application packet is done through PCC’s Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
• Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday – Friday, 6 a.m. – 6 p.m. (PST).

All materials listed below may be required for your application packet to be considered complete:

1. Resume or Curriculum Vitae
2. Cover Letter

After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.

ADDITIONAL INFORMATION

• Successful applicants must provide proof of eligibility to work in the United States.
• Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
• Pasadena Area Community College District will not sponsor any visa applications.
• Applicants must be available for interviews at Pasadena City College at no cost to the District.
• Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
• The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
• Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
• The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
• An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.

PASADENA AREA COMMUNITY COLLEGE DISTRICT
Equal Opportunity, Title IX, Section 504 Employer

*Please mention you saw this ad on AcademicJobs.*

Apply Now