How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

We are looking for a Teller Intermediate to join our Student Financial Services team in Financial Operations.  The Student Financial Services area provides student billing and collection services to over 51,000 students.  You will serve an important role as the first point of contact for walk-in individuals presenting payments for student accounts, deposits for departments and student organizations as well as disburse funds for documents presented.

Why Work at Michigan?

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
   
• A retirement plan that provides two-for-one matching contributions with immediate vesting
   
• Many choices for comprehensive health insurance
   
• Life insurance
   
• Long-term disability coverage
   
• Flexible spending accounts for healthcare and dependent care expenses
   

Responsibilities*

• Promptly greet customers, identify needs and establish and maintain professional and positive dialogue.
   
• Efficiently and accurately process payment, deposit and disbursement transactions according to established guidelines for students, faculty, and staff at a full-service teller window, while maintaining exceptional customer service.
   
• Carefully examine the documents and identification presented to you to ensure that they are authentic and valid.
   
• Maintain the required amount of cash in the cash drawer at all times, including proper and accurate handling and reporting of cash to ensure end of day balancing. 
   
• Balance cash drawer daily in accordance with specified cash balancing standards.
   
• Provide support as needed with answering email inquiries and processing mail.
   
• Other responsibilities as assigned.
   

Required Qualifications*

• Completion of high school education, with college degree preferred
   
• Two or more years of experience handling large sums of money and negotiable instruments with a high level of accuracy, particularly in a cashier's office or financial institution.
   
• Experience closing and balancing cash drawers.
   
• Strong customer service focus.
   
• Able to contribute to a positive work environment, and work independently and as part of a team.
   
• Excellent organizational skills, strong attention to detail and ability to handle multiple tasks with varied deadlines
   
• Strong interpersonal skills, including the ability to effectively communicate with a variety of individuals from diverse backgrounds.
   
• Ability to maintain composure and professionalism during difficult conversations.
   
• Working knowledge of PCs and desktop software, Microsoft Office Suite and Google Gmail
   

Additional Information

The University of Michigan, with an operating budget of $9 billion, is a leader in higher education.  The Finance Division reports to the Executive Vice President and Chief Financial Officer, and partners with the University community to provide the financial infrastructure essential to being one of the world's greatest public Universities.  We are comprised of several units including Treasury, Financial Operations, Procurement Services and Financial Analysis.  Comprised of several distinct divisions, we share a common set of values and goals.  For more information about the Finance Division, please go to www.finance.umich.edu.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.