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Clinic Service Representative I-Registration

Job Description


Position Details


Position Information


Recruitment/Posting Title Clinic Service Representative I-Registration
Job Category Staff & Executive - Administrative & Support
Department RWJ-EBCHC-RECEPTION
Overview
New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.
Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary
Rutgers, The State University of New Jersey is seeking a Clinic Service Representative I-Registration for Patient Business Services, Eric B. Chandler Health Center within Robert Wood Johnson Medical School.
The primary purpose of the Clinic Service Representative I-Registration is to perform a variety of simple and complex registration activities at the Eric. B. Chandler Health Center and its affiliate sites under limited supervision.
Among the key duties of this position are the following:
  • Provides efficient and courteous services when scheduling patient’s appointments.
  • Utilizes computer to process full registration information for new/established patients at every visit.
  • Determines eligibility for federal and state programs. Determines eligibility and processes applications.
  • Receives, reviews and responds to routine and complex inquiries from patients, colleagues, practice physicians, State Presumptive Eligibility department staff members.
  • Performs cashier duties.
  • Responsible for generating new schedules or daily reports.
  • Provides back-up coverage for Patient Business Services staff for all Units within the Eric B. Chandler Health Center.
  • Communicates work-related problems to the Team Supervisor or Assistant Manager, Patient Business Services.
Position Status Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA Nonexempt
Grade 1850
Position Salary
Annual Minimum Salary 24.390
Annual Mid Range Salary 24.890
Annual Maximum Salary 25.640
Standard Hours 35.00
Union Description Teamsters, Local 97
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility PERS

Qualifications


Minimum Education and Experience
  • Three (3) years of progressively responsible clerical experience required, of which at least one (1) year must have been in a business setting involving billing , hospital or health center billing setting, including management of various types of insurance billing processes.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
  • Bi-lingual (English/Spanish) skills.
  • Knowledge of medical terminology.
  • Must be familiar with the billing practices of Medicaid and Medicare.
  • Working with office equipment and confidential patient records and correspondence.
  • Proofread and check documents for accuracy.
  • Evening and weekend rotations.
Preferred Qualifications
  • Experience working in a Federally Qualified Health Center.
Equipment Utilized
Physical Demands and Work Environment
  • PHYSICAL DEMANDS: This position requires standing, walking, use of hands to finger, handle or feel, ability to reach with hands and arms 1/3 of the time; ability to talk or hear up to 2/3 of the time and sitting over 2/3 of the time. Must have clear vision at 20 inches or less (close vision).
  • WORK ENVIRONMENT: Moderate noise level.
Special Conditions

Posting Details


Posting Number 23ST1541
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Downtown New Brunswick
City New Brunswick
State NJ
Location Details

Pre-employment Screenings


All offers of employment are contingent upon successful completion of all pre-employment screenings.



Immunization Requirements


Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.



Affirmative Action/Equal Employment Opportunity Statement


It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement



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