How to Apply

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

A cover letter, attached as the first page of your resume, describing how your experience meets the job requirements of this posting, is required for consideration of this position.

The School of Nursing seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan that extends world-wide, to fulfill the School’s strategic plan, and to sustain the excellence of the School of Nursing.

To learn more about diversity, equity, and inclusion visit: http://nursing.umich.edu/diversity/dei-faculty-and-staff.

Please visit http://www.nursing.umich.edu/ for more information about the School of Nursing.

Summary

The University of Michigan, School of Nursing (UMSN) Office of Admissions and Records (OAR), is seeking a Graduate Recruiting Coordinator to plan, develop, coordinate, manage and execute the recruitment and admissions processes for graduate degree programs.  The individual in this position will coordinate admissions-related strategies with students, faculty, staff and external constituencies; recruit high-quality applicants from diverse populations to degree programs; work collaboratively with school stakeholders to meet enrollment targets; and coordinate the administrative and operational activities for prospective student events for the School of Nursing.

Responsibilities*

• Promote and market School of Nursing programs to prospective students. Provide highly personalized recruiting services to all applicants. Advise prospective students on admissions processes and academic opportunities. Meet with prospective students to explain School of Nursing and University admissions policies and procedures, and answer questions on academic programs. Develop and deliver presentations about the programs in the School of Nursing to prospective students. Respond to telephone and email inquiries related to admissions policies, procedures, deadlines, and application questions.
• Develop and implement targeted recruiting strategies (including outreach, events, and marketing messages) based on data and market research. Contribute website and digital marketing content related to admissions and recruiting. 
• Represent the School of Nursing at national, local, and regional conferences, exhibits, and fairs, as well as other programs and events. Responsible for managing and executing all logistics for events related to graduate student recruitment. Organize materials, maintain records, and submit reports documenting visits and evaluate their effectiveness.
• Track prospective student contacts using the Salesforce CRM. Create and send out regular communications through Marketing Cloud as it relates to events attended, upcoming programs, admissions information.
• Review applications and render appropriate admission recommendations. Work with members of the admissions committee to ensure applications are reviewed according to committee guidelines. Interact with central university admitting departments, the School of Nursing Committee on Academic Admissions and Scholastic Standing, and faculty as appropriate.
• Work within the M-Pathways Student Administration System and Business Objects to query data from the University of Michigan databases. Provide reports and statistics on current and historical admissions trends.
• Develop and maintain relationships with current students, alumni, other staff, and faculty to be able to make effective connections between members of the School of Nursing community and prospective students. 
• Provide excellent customer service to internal and external customers.  Effectively communicate with team members and other offices internal and external to the School.  Ensure seamless processes and provide accurate and timely follow-up with all constituents.  Participate in activities to promote your own continued learning and professional growth. Work to create and maintain an open, safe, and inclusive environment for all students, staff, and faculty.

The above statements are intended to describe the general nature and level of work to be performed and are not an exhaustive list of all associated responsibilities.

SUPERVISION RECEIVED

Supervision is received from the Assistant Director for Recruitment.

Required Qualifications*

Education and Experience:

• A Bachelor’s degree.
• Three (3) or more years of experience in admissions, recruiting or another related field.
• Strong interpersonal and organizational skills, as well as the ability to work effectively with diverse groups.
• Excellent communication and presentation skills, with the ability to receive and convey information clearly and concisely using various mediums.
• Must be able to participate in travel in and out of state and work some evenings and weekends.
• Demonstrated proficiency in the Use of Microsoft Office products (Word, PowerPoint, Outlook), and especially Excel.
• Must have a valid driver’s license to operate University owned vehicle.

Attributes:

• Excellent relationship-building skills.
• Commitment to providing high quality service to all stakeholders.
• Ability to work independently, as well as collaboratively and effectively within a team setting.
• Demonstrated exceptional attention to detail and follow-through on assignments.
• Ability to set priorities, handle multiple assignments and deadlines, and display excellent judgement while operating flexibly and professionally. 
• A proven ability to use discretion and appropriate judgment regarding confidential matters.
• Demonstrated knowledge of University of Michigan organization, policies, and procedures helpful.
• Contributes to a positive work community by approaching work with diversity, equity, and inclusion in mind; treats others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.
• Ability to promote the School of Nursing’s Declaration of Values to Empower each other to interrupt or disrupt disrespect; Practice communication that is beneficial, kind and true; Inspire and be inspired by our members’ worth, significance and integrity; Cultivate respect for ourselves and others routinely, publicly and privately.

Desired Qualifications*

• Experience with admissions processes, or University systems within higher education, such as MPathways, Business Objects, and Salesforce CRM.

Additional Information

Shift/Hours/Days: 8:00 a.m. – 5:00 p.m., Monday through Friday; some weekend and/or evening hours are required, along with some overnight travel to recruiting events. Currently, this position has the option to be hybrid; and will be reviewed annually per the university and School of Nursing policy.

Salary:  The target salary range for this position is $52,000-$55,000 per year. The actual salary determined will be based on qualifications and experience of the selected candidate.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.