Job Description

ASSISTANT DIRECTOR FOR SPONSORED PROGRAMS, Student Financial Services (SFS), to manage the billing and payment posting of sponsor billing for third-party payers, including all military programs.  Will serve as the primary contact for sponsored students, educating students and their sponsors on the billing process and ensuring the timely posting of charges and credits to sponsored students’ accounts; act as the primary School Certifying Official (SCO) for veteran’s benefit educational programs, certifying benefits and posting payments while delivering superior customer service and counseling to student veterans about their benefits; and assume a critical role as a member of the SFS operations team, assisting with the management and oversight of SFS operations and providing backup for payment processing and daily cashiering.  

REQUIRED:  bachelor’s degree; four years of progressively responsible experience in student accounts and program administration; self-motivation and ability to work with minimal supervision and exercise independent judgment; ability to read, understand, interpret, and apply Institute, federal, and state rules and regulations; ability to gain cooperation from others to accomplish goals and facilitates win-win situations; discretion and good judgment when handling personal, financial and sometimes medical information of a confidential nature; excellent interpersonal, communication, negotiation, presentation, organizational, counseling, analytical, financial, and technical skills; proven ability to set work priorities and manage workload in a fast-paced and deadline-oriented environment; and ability to be accountable for own work and for building customer confidence in SFS and the Institute as a whole.  Job #22619-7

This position is hybrid, with a blend of remote and on-campus work.

Salary range: $61,850 - 80,000

4/14/23

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