Job Description

Job Summary

To assist current, returning, and prospective students with the admission, advising, and registration processes at Jackson State Community College. Will work up to 29 hours each week to be scheduled based on need in coordination with other employees. Schedule can be adjusted with notice.

Job Duties

• Help serve as first point of contact for JHub or Office of Advising • Answer phones and return calls to students needing help • Maintain confidentiality of student information and records • Assist with orientation events and processes • Assist with campus tours • Perform general office duties

Minimum Qualifications

One semester of college required, preferably at the community college level

Preferred Qualifications

One year office-related work or customer service experience

Knowledge, Skills, and Abilities

• Outgoing personality with excellent interpersonal communication skills
• Strong customer service orientation
• Strong organizational skills
• Ability to work well under pressure
• Ability to work independently with limited guidance in a fast-paced environment while giving discerning attention to detail
• Team player with initiative
• Ability to perform multiple tasks

Schedule/Hours: No more than 25-29 hours may be worked per week (hours depend on budget availability and need). Hours are scheduled around class schedule between normal business hours of 8:00 to 4:30.

Closing Date: April 30, 2023

Special Instructions to the Applicants:
To be considered for this position we require an attached resume and cover letter.

Applicants will be subject to a background check upon hire.

*Please mention you saw this ad on AcademicJobs.*

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