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Veterans Benefits Program Case Worker
Job Description
Veterans Benefits Program Legal Caseworker
Reports to: Veterans Benefits Attorney
Status: 1.00 Full Time Non-Exempt
Salary Range: $23.00 - $24.50 per hour, depending on experience.
Legal Aid of Sonoma County (LASC) seeks a part time case worker to support the Veterans Benefits Program. The Veterans Benefits Program reduces veteran homelessness in Sonoma County by assisting homeless and unstably housed low-income veterans in removing barriers to employment and housing and obtaining life-sustaining benefits they are entitled to.
LASC has a high-volume caseload with firm deadlines; this position requires excellent organizational and time management skills.
Duties and Responsibilities:
· Assist Veterans Benefits Attorneys with preparation of legal documents and supporting evidence, including but not limited to Department of Veterans Affairs (VA) forms, legal briefs, and correspondence.
· Assist Veterans Benefits Attorneys with administrative and other tasks as assigned, including but not limited to transcribing documents, detailed record review and oral reporting of information and record review.
· Schedule meetings with clients; maintain timely correspondence with clients.
· Schedule ongoing community outreach events and informational clinics.
· Gather and analyze research data, such as statutes, decisions, and legal articles, codes, and documents.
· Assist attorneys in collecting information such as military, employment, medical, and other records.
· Conduct initial client triage and interviews.
· Set up case files and enter new client cases into LASC’s client database (Legal Server). Maintain up-to-date case notes, time reporting and client demographic data in Legal Server. Follow legal case protocols and maintain organized case files.
· Complete specialized projects such as data compilation:
? Enter data into computers for use in analyses and reports.
? Compile statistics from source materials, such as production records.
? Compile spreadsheets that describe and interpret data.
- Close completed cases in Legal Server and enter appropriate legal outcomes.
· Administrative and other tasks as assigned to support program or agency.
Skills Required:
· Excellent communication skills including ability to relate to diverse client and attorney population via telephone and in person.
· Ability to work with a demonstrated sensitivity towards individuals who have experienced trauma and mental health symptoms.
· Excellent organizational and case management skills.
· Working knowledge of computer applications, including Microsoft Office and database programs.
- Must be flexible, work well under pressure, with ability to organize and prioritize work effectively with great attention to detail, including timely case management and a commitment to accurate and on time data and time keeping reporting.
- Valid CA Driver’s License and proof of current automobile insurance required.
Skills Desired:
· Previous experience working in a law office or working with clients in a non-profit organization.
· Previous experience in legal services and/or demonstrated commitment to public interest law work or to legal services for the poor, disabled or elderly, is strongly preferred.
BENEFITS: Legal Aid of Sonoma County provides a dynamic and supportive work environment, and an excellent benefit package after the completion of an initial 90-day introductory period. Benefits include eligibility for company paid health insurance for the employee or cash-in-lieu; company paid dental insurance, and very generous paid vacation/sick/holiday leave policies.
Veterans are strongly encouraged to apply.
Legal Aid of Sonoma County is an equal opportunity employer. LASC is a non-profit organization, any employment at LASC is at will and may be contingent on continued funding from program specific contracts and grants. The posted salary range is firm.
Job Type: Part-time
Pay: $23.00 - $24.50 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
COVID-19 considerations:
Clients must use masks and are health screened. Staff must wear masks when meeting with client.
Work Location: One location
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