Position Details

Position Information

Recruitment/Posting Title	Communications Dispatch Supervisor
Job Category	Staff & Executive - Administrative & Support
Department	IPO-Rutgers Police-New Bruns.
Overview	The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Communications Dispatch Supervisor for Rutgers University Police Department (RUPD). Reporting to the Director of Public Safety Communications, this position will be responsible for supervising the day to day operations of the University’s Shared Services Public Safety Communications Center. Among the key duties of this position are the following: Primarily, the position services to organize and supervise the work of public safety telecommunicators and other personnel engaged in computer-aided dispatch for police, fire, and other services on a 24-hour basis Maintain records; and to perform related work as required. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, work cooperatively and jointly to provide quality seamless customer service.
Position Status	Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA	Nonexempt
Grade	05
Position Salary
Annual Minimum Salary	58867.000
Annual Mid Range Salary	73298.000
Annual Maximum Salary	87729.000
Standard Hours	40.00
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor’s degree preferably in Criminal Justice or related field, or a comparable combination of education and/or experience that demonstrate comprehensive knowledge and understanding of communications principles and practices. At least two (2) years of 9-1-1 telecommunications experience in a moderately busy shared services call center.
Certifications/Licenses	Must be certified in Basic Telecommunicator Officer and Emergency Medical Dispatch The Preferred Qualifications should include:
Required Knowledge, Skills, and Abilities
Preferred Qualifications	Experience within a college or university setting a plus. Knowledge of Rutgers University, including policies and procedures is a plus. Prefers at least five (5) years of 9-1-1 telecommunications experience in a moderately busy shared services call center.
Equipment Utilized	Computer Aided Dispatch (Caliber) MobileCAD (Caliber) Records Management System (Caliber) VPN (Netmotion) NJPSIC Radio System (Motorola) Call-Handling Equipment (VESTA) Recording Logger (Eventide)
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number	23ST0743
Posting Open Date	03/22/2023
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	College Ave (RU-New Brunswick)
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement