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Military / Veteran Peer Support Specialist III Per Diem (Multiple Vacancies)

Job Description


Position Details


Position Information


Recruitment/Posting Title Military / Veteran Peer Support Specialist III Per Diem (Multiple Vacancies)
Job Category Staff & Executive - Healthcare - Medical and Patient Services
Department UBHC-Vets 4 Warriors
Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary
Rutgers, The State University of New Jersey is seeking a Peer Support Specialist III for the Vets4Warriors Department – Call Center at Rutgers University Behavioral Health Care.
Under the supervision, provides person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and disposition.
Among the key duties of this position are the following:
  • Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner.
  • Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes with may require further support.
  • Provides direct care services consistent with philosophy of UBHC.
  • Reviews service requests/referrals for all populations, and responds in accordance with prescribed departmental procedures.
  • Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies.
  • Maintains knowledge of Center and Unit policies and procedures.
Position Status Per Diem
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA Nonexempt
Grade 99H
Position Salary
Annual Minimum Salary 0.000
Annual Mid Range Salary 0.000
Annual Maximum Salary 0.000
Standard Hours 1.00
Union Description
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility None

Qualifications


Minimum Education and Experience
  • High School diploma or equivalent.
  • At least three (3) years of active duty service or have served thirty (30) days in a combat zone which includes medically discharged or medically retired service members or have served four (4) years in the National Guard.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
  • Demonstrated ability to use a computer to record services and other basic office functions.
  • Demonstrated ability to work independently and as a member of a team.
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment
  • Ability to speak clearly and write proficiently.
  • Hearing is essential.
  • The ability to focus on the task at hand despite numerous interruptions.
  • Must be able to sit for extended periods of time and document into an electronic contact record.
  • May be required to lift up to 20lbs.
  • Handles phone requests under time and decision-making pressure.
  • Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
  • Handles emergency or crisis situations.
Special Conditions
  • May be required to work nights, weekends and holidays.

Posting Details


Posting Number 23ST0490
Posting Open Date
Special Instructions to Applicants
  • All candidates with previous military experience will be required to upload their DD214 form or any official document verifying military service.
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Piscataway (RBHS)
City Piscataway
State NJ
Location Details

Pre-employment Screenings


All offers of employment are contingent upon successful completion of all pre-employment screenings.



Immunization Requirements


Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.



Affirmative Action/Equal Employment Opportunity Statement


It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement



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