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Senior Technician, Digital & Information Technology Lab (Grant Funded)

Job Description

Job Summary

Provides advanced support to the COE -Digital & Information Technology (DIT) in running and maintaining instructional labs across district locations.  Consistently supports DIT instructional lab standards, software, instructional licenses, curriculum alignment, inventory maintenance, as well as any other instructional technology activities as they relate to the COE-DIT and Workforce Technology integration across district.  Will support our students, faculty, staff, and third-party entities following curriculum technology standards established for the programs. 


Install and provide advanced troubleshooting of instructional software in DIT labs following license requirements and standards for SCH, CE and corporate classes within deadlines.

Maintain, follow, and support district-wide & cross-discipline instructional hardware and software needs aligned with school policies, security standards, and product requirements.

Maintain lab standards by monitoring the exterior and interior of labs for anything out of policy and miscellaneous items, such as trash/debris, safety hazards, etc.

Assist in the maintenance of equipment inventory for assigned area(s).

Provide escalated support for high priority requests or complex technical problems.

Guide evaluation and testing of new lab hardware and software.

Assist with internal and external events as needed by the department, COE, and Workforce Technology initiatives across district.

Keep abreast of current technology, learn new technology, and apply new skills effectively as needed by the COE and Workforce Technology related activities across district.

Develop and maintain good working relationships with colleagues at all levels of the organization.

May have to relocate to a different campus and change assignments as required.

Perform other duties, tasks and assignments as required.


Education & Experience

  • Associate’s degree in Computer Science or a related field required
  • Bachelor’s degree in Computer Science or higher preferred
  • 4 years directly related work experience may be substituted in lieu of required degree
  • 3 years working with hardware/software/networking installation & troubleshooting, and desktops, servers and instructional equipment required
  • Experience with asset & inventory management preferred           

Licensing & Certification

  • Valid Texas Driver License 
  • A+ Certification required
  • Able to obtain Network+ and Security+ certifications, or equivalent within 12 months of employment

Special Skills        

  • MS Office, Apple Programs & Ecosystems
  • Operating Systems
  • Advanced hardware/software installation and troubleshooting
  • Must be able to lift 50 pounds
  • Must have reliable transportation to travel occasionally to other HCC locations
  • Must read, write, and speak English and perform simple arithmetic calculations
  • Subject to working nights, week-ends and holidays          


  • Delivering High Quality Work
  • Accepting Responsibility
  • Serving Customers
  • Supporting Organizational Goals
  • Driving Continuous Improvement
  • Acting with Integrity
  • Thinking Critically
  • Managing Change
  • Communicating Effectively

Working Conditions

General office.  May frequently be required to walk; stand; sit; use hands to handle or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision and distance vision.  Use of personal computing equipment, telephone, multi-functioning printer, photocopier, file cabinets, and calculator.  Manual dexterity, ability to lift up to 25 pounds, ability to reach and bend, and use 2-step stool while safely lifting and lowering boxes.  Ability to travel to and from meetings, training sessions or other business-related events.  May be required to work after hours to include weekends and holidays.???????

SECURITY SENSITIVE:  This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

The Organization

Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.

The Team
Some of the brightest minds in academics and business are choosing HCC as their home. When you join our talented team, you’ll play a special role as teacher, mentor and academic advisor. We’ll support you in your professional development as you contribute your knowledge and expertise to HCC, our students and the community.


Houston is a city with limitless possibilities:

  • Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
  • Approximately 145 languages are spoken here.
  • Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
  • Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
  • The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
  • World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
  • With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene. 
  • Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. 

EEO Statement

Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status.  The following person has been designated to handle inquiries regarding the non-discrimination policies:

David Cross, Director EEO/Compliance, Title IX Coordinator
Office of Institutional Equity

PO Box 667517                                   

Houston TX, 77266

713 718.8271 or

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.

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