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Graduate School Admissions Processing Assistant

Job Description

Operating Title

Graduate School Admissions Processing Assistant

Long Classification Title


Campus Location



UNH Graduate School Administration

Summary of Position

Under the general supervision and guidance of the Associate Director of Graduate Admissions Operations, efficiently and accurately process a high volume of time sensitive graduate student applications and supplemental materials, interact with prospective students, process admissions decisions, maintain confidentiality and assist with general Graduate School Admissions office functions. Support strategic enrollment efforts and processes.

Acceptable minimum level of education

HS or equivalent

Acceptable minimum years of experience

2 years

Additional Job Information

UNH is a federal contractor within the meaning of the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors. This position may require that you be vaccinated against COVID-19 in the future, unless you apply for and receive a religious or medical exemption. You may not test out of this requirement.

Posting Number


Other minimum qualifications

  1. Very detail oriented with strong data entry/processing experience
  2. Ability to work quickly and accurately to meet timelines and deadlines
  3. Strong written and oral communication skills
  4. Ability to establish and maintain effective working relationships with faculty, staff, students and the general public
  5. Salesforce or other CRM experience

Additional Preferred Qualifications

  1. Experience in a college/university work environment
  2. Bachelor’s degree

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting


Percent Time Information (FTE)




EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Posting Date


Open Until Filled


Posting Open to Internal Candidates Only?


Interested Internal Candidates Exist?


Job Category

Hourly Staff (Non-Exempt)

Appointment Type



None applicable

Drivers License and Physical Requirements. Please check all items that apply.

None applicable


Admissions Application and Document Processing
  • Efficient and timely entry and review of data in Admissions System, including review of newly submitted applications, updates to required data, editing of any data errors and review of the application checklist for accuracy
  • Regularly monitor the data flowing from Admissions System into the Student Information System
  • Verify authenticity of supplemental application documents like transcripts, letters of recommendations and test scores (ensure quality and consistency of items received)
  • Review documents and transfer data from the documents to the corresponding records in the Admissions System
  • Process special exceptions to applications such as waiver requests, change of degree, terms or program, deferrals, readmits and secondary certifications.
  • Assist with processing accelerated master’s applications and subsequent student coding for those who are admitted
  • Review completed applications to ensure accuracy before sending to departments for review
  • Process admissions decisions from departments
  • Assist with some student record coding to ensure accuracy and ability for students to register
  • Manage daily error and hold reports
  • Assist in updating/maintaining documentation for admissions processes
  • Assist with bulk data updates such as end of semester close out, degree awarded and analysis of conditions met for conditionally admitted students


Graduate Community Support
  • Serve as the primary contact for applicants and department/staff admissions questions throughout the admissions process via email, phone, chat or walk-in
  • Log all communications in the Admissions System
  • Provide general admissions and policy information to prospective students/applicants and assist with connecting them to a department representative for program specific information
  • Assist department admins and coordinators with admissions related questions, reports and admissions process training
  • Participate in bi-weekly admissions meeting and staff meetings


General Office Duties
  • Respond to walk-in, email and telephone inquiries from prospective and current applicants, students, faculty, and staff on all matters concerning admission status, student status, Graduate School policies, etc. and track and follow-up with prospective applicants
  • Assist with work-study training
  • Other duties as assigned.

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