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Program Manager
Job Description
Position Number:
108276Title:
Program ManagerFunctional Title:
Program ManagerCategory Status:
33-Exempt RegularApplicant Search Category:
StaffUniversity Authorized FTE:
1.000Unit:
BMGT-Dean-Career ManagementCampus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.
Vaccine Protocol
The University of Maryland has made the safety of our students, faculty and staff, and our surrounding communities a top priority. As part of that commitment, the University requires that students, faculty, and staff on the UMD campus be vaccinated against COVID-19. As a prospective and/or a new employee at UMD, you will be required to comply with the University’s vaccination protocol. Proof of full vaccination will be required before the start of employment in order to work at any University of Maryland location. Prospective or new employees may seek a medical or religious exemption to the vaccination requirement at return.umd.edu and must have an approved exemption prior to the start of their employment. Failure to provide proof of vaccination or to obtain approval for a medical or religious exemption will result in the offer of employment being rescinded.
Position Summary/Purpose of Position:
The Program Manager acts as a liaison to both employers and students who engage within the Smith School of Business. With relation to The Office of Career Services (OCS) and the Employer Relations Team, the primary interaction with employers involves strategic engagement relevant to employer recruitment activities that include but not limited to: developing and creating recruiting strategies for employers recruiting at the Smith School of Business via advertising job opportunities and making logistical arrangements related to campus recruiting visits via HireSmith, employer events via virtual or inperson that may consist of scheduling information sessions, on campus interviews, employer-of-the-day requests and other networking events. Student interaction primarily involves updating HireSmith academic information, approving undergraduate, graduate and alumni resumes, scheduling and editing time availability for interviews, student registration for information sessions, workshops and other employer recruiting events. The program manager will also work as a liason to the greater OCS to assist with employer engagement opportunities to assist in overseeing, managing and coordinator larger employer events. The program manager will oversee the coordinate with internal and external stakeholders to oversee employer engagement opportunities in OCS, including but not limited to career fairs (virtual and in person), networking events, venue and catering contracts, and budget oversight as well as manage and oversee employer registration approvals, career fair payment processing as well as forward payments to accounts payable and keep accurate records and establish standardized event procedures and train student or event staff into properly executing them.
Minimum Qualifications:
Education:
Bachelor’s degree in human resources management or business, etc.,
Experience:
3-5 years of experience in human resources, recruiting, customer account management, event management, or related fields.
Knowledge, Skills, and Abilities:
Bachelor’s degree in human resources management or business, etc.,
Experience:
3-5 years of experience in human resources, recruiting, customer account management, event management, or related fields.
Knowledge, Skills, and Abilities:
- Strong customer service orientation with a willingness to go above and beyond to meet and exceed internal and external stakeholders’ needs and to achieve customer delight.
- Passion for serving customers with proactive solutions that grow relationships and strengthen partnerships.
- Ability to anticipate customer requirements, expectations, and needs.
- Ability to maintain a pleasant, approachable style and is willing to build long-term employer relationships that work.
- Ability to listen with empathy and provide result-driven solutions to ensure exceptional customer satisfaction.
- Strong knowledge of the student career experience and the employment marketplace (preferred).
- Excellent ability to build and maintain effective relationships with various stakeholders, including but not limited to students, faculty, staff, Smith School leadership, alumni, employer representatives, and community leaders.
- Strong written communication, verbal communication, and attentive and active listening skills; demonstrated ability and experience in delivering direct and constructive feedback to improve professionally.
- Strong interpersonal skills and social acumen. Displays empathy and is perceptive and attuned to the mood in the work environment and student needs.
- Ability to work with and relate to people from diverse backgrounds and cultures.
- Strong teamwork orientation.
- Effectively leverages constructive conflict to drive team effectiveness.
- Fosters collaboration and cultivates and leverages networks with people across a wide variety of functions within and outside the Smith School.
- Strong ability to collaborate with immediate peers and colleagues to generate and identify sound solutions that promote OCS’ overall effectiveness.
- Ability and willingness to work late nights and weekends as needed.
- Ability to travel on occasion. Proficiency in Microsoft Office applications: Word, Excel, PowerPoint, Outlook.
Job Risks
Not Applicable to This PositionPhysical Demands
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push,
pull or otherwise move objects.
pull or otherwise move objects.
Posting Date:
12/01/2022Open Until Filled
YesBest Consideration Date
12/23/2022Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
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