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College Success Program Manager
Job Description
College Success Program Manager
Full Job Description
College Success Program Manager
College Possible Seattle, WA
About College Possible
As one of the largest and most successful college access and success programs in the country, since 2000 College Possible has helped more than 80,000 students from under-represented communities get into and through college through an intensive curriculum of coaching and support. Its pioneering model matches students with a near-peer coach and an evidence-based curriculum designed to help students overcome the most common barriers to getting into college and completing their degree - all at no cost to students or their families. Nationwide, College Possible students are three times more likely to earn a bachelor's degree within six years than their peers from similar backgrounds.
College Possible is a proud AmeriCorps program. AmeriCorps is a federal agency that brings people together to tackle the country's most pressing challenges through national service. Our AmeriCorps members commit to a year of service as a College Possible coach in communities throughout the country. Many coaches represent the identities of the students they serve, and each brings a commitment to social justice and closing the college equity divide.
Our near-peer coaching model has earned national recognition: the inaugural Evergreen National Education Award recognized our leadership in increasing access to and success in college for students from low-income backgrounds. It also earns top-of-field results: a Harvard study found that the program more than doubles a student's chance of enrolling in a four-year college, and our students are four times more likely to become college graduates than their low-income peers. College Possible has an annual operating budget of $33 million, more than 200 full-time employees and more than 300 AmeriCorps and VISTA service members. During the 2021-2022 school year, we reached an estimated 24,000 students nationwide. During the 2021-2022 school year, we reached an estimated 24,000 students nationwide.
Diversity, Equity and Inclusion
College Possible is committed to diversity, equity and inclusion, and seeks to build a diverse workforce to create impact in partnership with the communities we serve. We welcome a diverse pool of qualified applicants. For each of its positions, College Possible is mindful about what best serves our students, and seeks to hire staff with relevant experience, skills and aptitude, and a commitment to the power of education. To learn more, read our Diversity and Inclusion Plan.
Headquartered in Saint Paul, MN, College Possible operates: regional sites in Chicago, IL; Milwaukee, WI; Omaha, NE; Philadelphia, PA; Portland, OR; and Seattle, WA; College Forward in Austin, TX; and Catalyze partnerships in California, Iowa, Minnesota, New York, Ohio, and Tennessee. Learn more at CollegePossible.org.
Equal Opportunity Employer
College Possible is an Equal Opportunity Employer. Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance. Individuals with disabilities are encouraged to apply. We provide reasonable accommodation for qualified individuals and conduct all possible activities in fully accessible settings.
Your Role as College Success Program Manager
We are seeking a dynamic, adaptable, and solution-oriented professional to join our successful, growing organization as part of our program leadership team. The College Success Program Manager helps coordinate College Possible programs by supervising, training and supporting six to eight AmeriCorps Service Members (also called coaches) who work with our college students, all of whom are graduates of our high school program.
Supervise, Train and Support AmeriCorps Members: Duties include providing daily support, guidance, and oversight to AmeriCorps members to ensure excellence in service. Troubleshoot problems and issues as they arise; evaluate performance through check-ins and session observations, gather feedback, and work with other staff to ensure the highest quality of service to students, sites, and AmeriCorps members. Coordinate, prepare for, and lead high-quality trainings and weekly meetings for AmeriCorps Members. Conduct midyear, and end of term evaluations and ensure adherence to AmeriCorps service requirements.
Maintain College Relationships: Build and maintain successful relationships with assigned partner colleges by coordinating service delivery and maintaining communication with key contacts. Meet with key contacts throughout the year to ensure quality program delivery and successful partnership.
Ensure Program Quality and Curriculum Fidelity: Oversee the implementation and delivery of curriculum by college coaches to ensure fidelity to our program model and meet key benchmarks. Ensure training and accountability of AmeriCorps Corps members to support College Possible college students in the three focus areas: academics, financial and sense of belonging on campus; Utilize the coaching model and assertive advising to help students achieve important milestones, such as Financial Aid renewal and course registration; and persist from critical first year to second year and on to college graduation. Coordinate opportunities for our students to connect with other students and programs on
campus.
Evaluate, Track and Report on Progress: Ensure student data is correct and up to date. Actively utilize student progress data and reports to inform coach priorities and student engagement. Report the weekly tracking, evaluation and reporting of student progress in key program areas to the Assistant Director of College Success.
Project Management: Take lead on at least one site-wide project (such as Student Emergency Aid); manage all aspects of the project and disseminate knowledge, tools and resources needed to accomplish project goals. Track tasks and deadlines, and compile data reports on results as requested. Participate in site working groups in lead or support role.
Other Duties as Assigned.
What You Bring
Education/Certifications/Licenses:
- Bachelor's degree required.
Related Work Experience:
- Experience with AmeriCorps, VISTA, or other service programs.
- Excellent communication, organization, and time management skills.
- Experience with data analysis and tracking.
- At least one year of full-time work experience.
- Familiarity with Salesforce or other CRM database.
- Experience in project management.
- At least one year of supervisory experience strongly preferred.
Computer/Software Skills:
- Strong computer skills, including proficiency in Microsoft Word, Excel, PowerPoint, Outlook and other Office Suite programs, as well as experience in database management.
Other Skills, Abilities and Requirements:
- Desire to work in a growing nonprofit organization.
- Adaptability, flexibility creativity, and commitment to excellence
- Desire to engage in diversity, inclusion and/or equity work.
- Flexibility to work in hybrid/multiple locations. Time is split between the College Possible office, affiliated institutions. and remote work.
- Access to reliable transportation required.
- Ability to multitask, meet deadlines, and handle potentially stressful situations calmly and appropriately.
- Demonstrated ability to work well with diverse types of people in a team environment.
- Strong commitment to the mission of helping low-income students earn admission to college and persist toward degree completion.
- Expected to embrace our Core Values of inclusive culture, student success, teamwork, impact and growth + innovation and have a significant commitment to the mission of helping all students earn admission to college and persist toward degree completion.
Physical Requirements:
- Ability to lift up to 15 pounds when needed.
- Office environment with limited travel.
- Ability to stand and/or sit for a minimum of 7 hours a day.
What We Offer
In addition to joining a committed, diverse, values-based organization, we offer:
- An opportunity for you to have a tremendous impact both internally and in the broader country.
- A competitive salary commensurate with experience.
- Excellent benefits including complete health, dental, life, short-term and long-term insurance.
- 401(k) retirement plan.
- Encouraged sustainability through a generous paid time off program.
- Personalized professional development and growth opportunities.
- Compensation starting at $50,000
To Join Our Growing College Possible Team
Please apply at: www.CollegePossible.org/careers Include a resume and cover letter.
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