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Chief Executive Officer

Helping Hands Reentry Outreach Centers

Job Description

Chief Executive Officer

Full Job Description

***Please apply through our website at https://helpinghandsreentry.bamboohr.com/careers/46 ***

Helping Hand Reentry Outreach Centers

Chief Executive Officer

JOB TITLE:

Chief Executive Officer

FLSA STATUS:

Exempt (Salary)

DEPARTMENT:

Executive Team

CLASSIFICATION:

Confidential

REPORTS TO:

Board of Directors

SALARY GRADE:

$110,000 - $150,000

LOCATION:

Portland Oregon / Gearhart Oregon

BENEFITS:

Eligible

JOB DESCRIPTION

Helping Hands Reentry Outreach Centers:

Helping Hands Reentry’s Mission is to provide a helping hand to a sustainable life through Resources, Recovery, and Reentry.

Our programs are trauma-informed, data-driven, and person-centered; we take the time to learn every individual's story and help connect them to the appropriate local resources and services to meet their unique needs. We build strong collaborative partnerships with local programs and foster connections between participants and our community partners.

Helping Hands serves homeless men, women, & children who are ready to make sustainable changes to improve their lives. Participants must be ready to be clean and sober and must not be registered sex offenders of any class (10% of the people we serve are children).

Helping Hands Reentry Outreach Centers (HHROC) takes great pride in working hard to fulfill its Mission Statement.

HHROC operates 11 facilities, called Hope Centers, in 5 Oregon counties – Clatsop, Lincoln, Multnomah, Tillamook, and Yamhill – and is currently working to expand into other counties. We are also seeking to demonstrate how this model of navigation, emergency shelter, and long-term reentry can be used nationally. In every county we serve we make connections with resource providers in those communities, who become referral partners. These organizations have individuals who receive training on how to refer someone to a Hope Center, allowing HHROC to be a referral-only program. Once someone arrives, they can receive access to navigation services and can stay in our emergency shelter for up to 30 days. During this time, they receive care and time to consider what path is best for them to pursue sustainable housing. If they choose to participate in HHROC’s long-term Reentry Program, they receive an Individual Reentry Plan (IRP), which allows them to address their needs and goals to obtain that housing. HHROC’s long-term reentry program has a high success rate, with over 80% of its participants finding long-term sustainable housing.

THE ROLE:

The CEO will be an experienced, detail-oriented, self-motivated individual. They will support the mission while under supervision by the Board of Directors and Board Chair. The CEO will provide overall strategic, operational, and fiscal leadership for this growing and impactful organization. Working closely with the Board and senior leadership team, the CEO will drive the strategic agenda, establishing annual and long-range goals and priorities that will push the organization forward as they enable sustainable lives for clients. The CEO will approach the financial and risk management leadership of the organization with resourcefulness, sound judgment, and a clear understanding of budgets. The CEO will work closely with the Board, Deputy Director, Operations Director, and Development Director to ensure balanced and targeted growth among individual, corporate and foundation donors.

The CEO will be an out-front leader, listening to constituents, building trusted relationships, and generating new ideas to serve HHROC clients better. The CEO will take a community-focused approach to explore new opportunities, using an ability to connect the dots and see opportunities where others may not, and be able to articulate a vision that excites donors, partners, and staff alike. The CEO will represent, along with the organization’s Founder Alan Evans, a public face for HHROC, and will always be looking for ways to enhance the brand. Related duties include being present and visible at community events, traveling regularly to all the facilities known as Hope Centers, and representing HHROC as needed related to public policy and community engagement. This person will work directly with Alan Evans to ensure the vision and mission of HHROC evolves to respond to the changing face of homelessness while staying consistent with the organization’s history of trauma-informed, data-driven, person-centered care.

The CEO will engage and inspire volunteers and staff to work in concert with the mission of Helping Hands Reentry Outreach Centers. The CEO must be able to maintain calm and exercise tact, subtlety, and appropriately manage matters in dealing with sensitive, complex, and confidential issues and situations in a variety of locations. The CEO will demonstrate intellectual curiosity and proficiency for non-profit management, trauma-informed care treatment, and an understanding of relevant orders, laws, ordinances, policies, practices, and procedures. The CEO will focus on continual improvement by attending training conferences and meetings, reading materials, and meeting with others in areas of responsibility.

This individual must champion diversity in the staff and seek creative ways to recruit from broader demographics. This executive will foster an open and collaborative team environment where leaders and staff are empowered and feel heard and will be responsible for ethical conduct across the organization. The staff’s passion and commitment to the mission is palpable; the CEO must embody this as well. The CEO will lead and inspire a dedicated team of 65 employees, the majority of whom have lived experience. The CEO directly supervises the Deputy Director and the Director of Operations. The CEO supervises other executive staff when the Deputy Director or the Operations Director are unavailable or at the direction of the Board of Directors.

WHAT YOU BRING:

  • Proven track record of strategic and operational leadership experience in a complicated, multi-faceted non-profit or for-profit organization.
  • A passion & intrinsic energy to serve those experiencing homelessness and/or addiction.
  • Excellent communicator and listener with strong interpersonal skills.
  • Bachelor’s degree and minimum of 5 years of relevant experience.
  • Optional Master’s degree in non-profit management or a related field.
  • Possession of a valid state issued driver’s license.

WHAT YOU’LL DO:

The following are a representative of responsibilities and may not include all the duties which may be the CEOs responsibility.

  • Lead the development and implementation of the long and short-term strategies and growth.
  • Create, improve, implement, and enforce policies and procedures of the organization that will improve operational and financial effectiveness of HHROC.
  • Establish and maintain communications and effective interaction with community associations, civic organizations, the public, and regulatory agencies. Serve as HHROC representative on local, state, and national committees.
  • Analyze and make recommendations on the impact of long-range growth initiatives, planning, and introduction of new strategies and regulatory actions.
  • Management of Teams and Resources. Leading to develop employees in their roles. Lead or assist in the hiring and supervision of staff, celebration and corrective action and discipline, and other personnel actions affecting staff. Conduct internal investigation of complaints against departmental personnel or alleged misconduct. Evaluate HHROC’s efficacy and make recommendations for areas of improvement.
  • Evaluate financial, operational, and development structures to plan for continual improvements and a continual increase of operating efficiencies. This includes working with the finance team to develop a solid cash flow projection and reporting mechanism, which includes setting a minimum cash threshold to meet operational needs.
  • Act as a strategic advisor and consultant offering expert advice on contracts, negotiations, or business deals that the organization may enter.
  • Foster growth and encourage development among senior executive team and all staff.
  • Leverage HHROC’s Database System, a proprietary tool used to manage and track our trauma-informed care.

Job Type: Full-time

Pay: $110,000.00 - $150,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: One location

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