Position Details

Position Information

Recruitment/Posting Title	Medical Services Assistant (Multiple positions available)
Job Category	Staff & Executive - Healthcare - Medical and Patient Services
Department	SURGDERM POD
Overview	New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary	Rutgers, The State University of New Jersey is seeking a Medical Services Assistant (Multiple Hires) for the Central Practice Operations at Rutgers Robert Wood Johnson Medical School. The Rutgers Health Group is dedicated to providing the highest quality medical care, with respect and compassion for our patients, in a safe and efficient manner, in support of the teaching, research, and community outreach missions of The Rutgers Health Group. The Medical Services Assistant performs administrative and clinical tasks as assigned to support effective and efficient office operations. Among the key duties of this position are the following: Implements patient experience techniques in all patient interactions, in-person, telephone and telehealth visits. Advises patients regarding preparation of necessary forms; counsels patients regarding paperwork requirements. Explains procedures and treatments to patient to gain cooperation, understanding and allay apprehension. Be able to assist with patients who are medically complex and/or have sensitive medical or social issues.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Rotating
Work Arrangement
FLSA	Nonexempt
Grade	1750
Position Salary
Annual Minimum Salary	22.760
Annual Mid Range Salary	23.260
Annual Maximum Salary	23.960
Standard Hours	40.00
Union Description	Teamsters, Local 97
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
COVID-19 Immunization Requirement	Under Policy 60.1.35 , Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Prospective employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster within two weeks (14 calendar days) of eligibility . Based on current guidance, individuals are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of any COVID-19 vaccine authorized or approved for use in the United States by the United States Food and Drug Administration (FDA) and recommended by the Advisory Committee on Immunization Practices (ACIP) of the Centers for Disease Control and Prevention (CDC). Eligibility for a booster against COVID-19 varies and is explained on the University’s web site located at https://coronavirus.rutgers.edu/covid-19-vaccine . Failure to provide proof of primary vaccination and booster will result in rescission of a prospective employee’s offer of employment and/or disciplinary action up to and including termination.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	PERS

Qualifications

Minimum Education and Experience	Meets the New Jersey Board of Medical Examiners definition of a “certified medical assistant” as outlined in NJAC 13:35-6.4(a)2. Applicants may be licensed in the State of New Jersey in another classification permitted by regulations to give intramuscular and subcutaneous injections. At least one (1) year of relevant experience required, preferably in a medical office setting.
Certifications/Licenses	Credential Required: Certified Medical Assistant Primary Source Verification: New Jersey Board of Medical Examiners
Required Knowledge, Skills, and Abilities	Knowledge of medical terminology is required.
Preferred Qualifications	Bilingual skills (English/Spanish) Completion of medical interpreter training course preferred. The ability to function in a team environment is required. Able to travel to provide coverage at “off-site” practices as needed.
Equipment Utilized
Physical Demands and Work Environment	Position requires standing, walking, sitting, use of the hands to finger, handle or feel, talk and hear 2/3 of the time, reach with hands and arms over 1/3 of the time, stoop, kneel, crouch or crawl under 1/3 of the time. Position requires lifting 1/3 of the time up to 10 pounds, and under 1/3 of the time up to 25 pounds. Moderate noise environment with some exposure (less than 1/3 of the time) to blood borne pathogens requiring the use of personal protective equipment; some potential exposure (less than 1/3 of the time) to hazardous waste.
Special Conditions

Posting Details

Posting Number	22ST2815
Posting Open Date
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Downtown New Brunswick
City
State
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Infection Control and Safety

This position is subject to all Rutgers University policies, including TB surveillance and other infection control and safety policies. Please review the Tuberculosis Surveillance Policy for additional information.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement