Overview

To coordinate and conduct complex system analyses feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex electronic data processing techniques to Navy Federal functional areas under minimal supervision. To analyze business needs to develop and implement solutions that leverage systems and processes with a considerable degree if latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using advanced knowledge of the organization's technology infrastructure and specific software applications assist the business to implement strategic vision through technology. Considered a stakeholder/contributor on complex systems projects and project teams. To lead full lifecycle project implementation. To exercise advanced technical knowledge of all phases of applications systems analysis. To Provide effective communications to Project Team, Business Units, Back Office Teams and leadership, as well as RMs/MSRs.

Responsibilities

* Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
*Consult with senior leadership and several business units on complex operational issues.
*Continuously demonstrate and apply exceptional core skills
and perform independently to execute routine tasks and new assignments
*Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality or automation.
*Establishes and assures adherence to schedules and work plans
*Manages multiple projects that range from low to moderate complexity
*Works with project team and other BOD analysts to develop business cases, user stories, journey maps, process maps & data maps (collaborates across teams)
*Uses working knowledge of the Branch Operations technology infrastructure and specific software applications to assist the business to implement strategic vision through technology.
*Leads/Manages projects that are highly complex and/or have major impact across BOD or NFCU
*Successfully coordinates, participates and/or leads projects end-to-end ensuring collaboration with all stakeholders
*Prepares and presents Executive-level presentations and proposals independently
*Lead and coordinate activities necessary to complete large scale projects, requiring a wide variety of technical skills
*Lead Proof of Concept (POC)
*Using advanced knowledge of the enterprises' technology infrastructure and specific software applications, assists the business to implement a strategic vision through technology
*Root Cause Analysis
*Quantitative & Qualitative data collection & analysis (tell a story)
*Recommends solution options (short-term and long-term ) with assistance
*Knows and understands functionality of Pega, Encore and other BOD technology and platforms
*Estimate/determine impacts and baseline
*Advanced quantitative and qualitative data collection & analysis
*Recommends solution options (short-term and long-term ) independently

*Manage/Facilitate with minimal assistance from mentor/coach or manager:

*Project Kick-Off
*Requirement gathering/user story sessions
*Sprint/Release review meetings
*Status review meetings
*Project planning sessions
*Daily Stand-up (when applicable)
*Sponsor review meetings
*Lessons-learned meetings (post-launch)

Qualifications

* Bachelor's Degree in a related field, or the equivalent combination of training, education and experience
* Significant experience in problem resolution including determining root cause, scope and scale of issues
* Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
* Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow.
* Significant experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
* Significant experience in leading collaborative work teams
* Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
* Experience in leading large projects/initiatives which have business risk and impact
* Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
* Experience in leading, guiding and coaching professional staff
* Familiarity with Navy Federal products, services, programs, policies and procedures
* Excellent research, analytical, and problem solving skills
* Excellent organizational, planning and time management skills
* Excellent skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
* Intermediate skill interpreting and synthesizing large amounts of information
* Excellent verbal and written communication skills
* Excellent word processing and spreadsheet software skills
* Excellent database and presentation software skills
* Excellent skill identifying and analyzing business requirements and recommending solutions

Desired Qualifications:

*Knows and understands functionality of Pega, Encore and other BOD technology and platforms
*Conducts/documents level of effort assessments
*Prior Experience in creating/contributing documents below:

*Project Plan
*Pilot Plan
*Risk & Issues Log
*Work Breakdown Structure (WBS)
*Change Request Log
*Change Management Plan
*Executive Briefs
*Status report to sponsor/stakeholders
*Requirement management plan
*Business Case
*Statement of Work (SOW)
*EPMO Business Case
*Requirement Tracebility Document
*Functional Requirement Specifications/ Functional Specification Document
*Testing plan/Test scripts
*Project vision document
*Epic hypothesis

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602 | 295 Bendix Rd Suite 250 Virginia Beach, VA 23452

Navy Federal is now hybrid! The number of days reporting onsite will be determined by the employee's leadership and business unit needs. Full time telework will be considered if the best qualified candidate selected lives outside of a Campus/Branch Training Center location.

About Us